Big Data, Covid 19

Creating Breakthrough B2B Customer Experiences in the Post Pandemic World

Customer Experience is Paramount in B2B, just as in B2C Customer experience is one of the critical foundations of any business. It also reflects an organization's commitment to offering a smooth buyer journey and follow-up. Like B2C companies, B2B organizations have also traversed their digital and technology journey and came a long way...

by Poulomi Nag
Tag: CX
10-Dec-2021

Agile, Cloud

Why Companies are Considering Container Technologies?

DevOps automation has become an integral part of large-scale digital transformation projects. Companies have realized that automating their delivery pipelines will not only shorten the release cycle but also help in bringing products faster to market. DevOps has broken the traditional silos between the Dev and Ops team and...

by Nidhi Choudhary
Tag: CX
30-Oct-2017

Marketing

4 CX Techniques That Help to Gain Competitive Advantage

[caption id="attachment_47124" align="aligncenter" width="632"]                                                           Source - Business 2 Community[/caption] Steve jobs once quoted “you got to start with the customer experience and work back towards the technology – not the other way round” We...

by kinshuk jhala
Tag: CX
17-Mar-2017