{"id":62375,"date":"2024-06-28T18:06:55","date_gmt":"2024-06-28T12:36:55","guid":{"rendered":"https:\/\/www.tothenew.com\/blog\/?p=62375"},"modified":"2024-06-28T18:10:10","modified_gmt":"2024-06-28T12:40:10","slug":"the-art-of-negotiation","status":"publish","type":"post","link":"https:\/\/www.tothenew.com\/blog\/the-art-of-negotiation\/","title":{"rendered":"The Art of Negotiation"},"content":{"rendered":"<h1>Introduction<\/h1>\n<p><em><b>Have you ever been in a situation where your emotions influenced your decision, and later you realized that it wasn\u2019t the conclusion you wanted?<\/b><\/em><\/p>\n<p>Let&#8217;s deep dive and understand why Negotiation is an important skillset, needed by everyone which can help us prevent landing in the situation you thought of while reading the above question.<\/p>\n<p><span style=\"color: #0000ff;\"><strong>Negotiation<\/strong><\/span> is a skill needed by every one of us working in IT or non-IT, on a personal or professional front. There are several reasons why negotiation is important, some of the most critical ones are mentioned below:<\/p>\n<ol>\n<li>Conflict Resolution<\/li>\n<li>Achieving Desired Outcomes<\/li>\n<li>Building and Maintaining Relationships<\/li>\n<li>Improving Communication<\/li>\n<li>Economic and Business Success<\/li>\n<li>Personal Development<\/li>\n<li>Adaptability and Flexibility<\/li>\n<li>Strategic Planning and Implementation<\/li>\n<\/ol>\n<p>Hence, we can say that <span style=\"color: #0000ff;\"><em><strong>Negotiation is defined as the art of reaching an agreement, by resolving differences through creativity.<\/strong><\/em><\/span><\/p>\n<h2>People often confuse negotiation with bargaining. Let us understand how these two skills are different and benefit us at different ends.<\/h2>\n<div id=\"attachment_62662\" style=\"width: 635px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-62662\" decoding=\"async\" loading=\"lazy\" class=\"size-large wp-image-62662\" src=\"https:\/\/www.tothenew.com\/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.41.18\u202fAM-1024x504.png\" alt=\"Negotiation v\/s Bargaining \" width=\"625\" height=\"308\" srcset=\"\/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.41.18\u202fAM-1024x504.png 1024w, \/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.41.18\u202fAM-300x148.png 300w, \/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.41.18\u202fAM-768x378.png 768w, \/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.41.18\u202fAM-1536x756.png 1536w, \/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.41.18\u202fAM-624x307.png 624w, \/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.41.18\u202fAM.png 1980w\" sizes=\"(max-width: 625px) 100vw, 625px\" \/><p id=\"caption-attachment-62662\" class=\"wp-caption-text\">Negotiation v\/s Bargaining<\/p><\/div>\n<p>Hence, bargaining benefits us monetarily, whereas Negotiation benefits us in a lot more areas apart from money, leaving both ends in a win-win situation.<\/p>\n<h2><strong>Stages of Negotiation<\/strong><\/h2>\n<p>Diving into the details of the Negotiation process. Below are the phases of Negotiation:<\/p>\n<div id=\"attachment_62661\" style=\"width: 635px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-62661\" decoding=\"async\" loading=\"lazy\" class=\"size-large wp-image-62661\" src=\"https:\/\/www.tothenew.com\/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.40.18\u202fAM-1024x594.png\" alt=\"Negotiation Process\" width=\"625\" height=\"363\" srcset=\"\/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.40.18\u202fAM-1024x594.png 1024w, \/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.40.18\u202fAM-300x174.png 300w, \/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.40.18\u202fAM-768x446.png 768w, \/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.40.18\u202fAM-1536x891.png 1536w, \/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.40.18\u202fAM-624x362.png 624w, \/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.40.18\u202fAM.png 1816w\" sizes=\"(max-width: 625px) 100vw, 625px\" \/><p id=\"caption-attachment-62661\" class=\"wp-caption-text\">Negotiation Process<\/p><\/div>\n<p>Following the negotiation process, one may face some obstacles, which are described below along with the Mantra to tackle the same.<\/p>\n<div id=\"attachment_62663\" style=\"width: 635px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-62663\" decoding=\"async\" loading=\"lazy\" class=\"size-large wp-image-62663\" src=\"https:\/\/www.tothenew.com\/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.41.43\u202fAM-1024x606.png\" alt=\"Negotiation Obstacles and Mantras\" width=\"625\" height=\"370\" srcset=\"\/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.41.43\u202fAM-1024x606.png 1024w, \/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.41.43\u202fAM-300x177.png 300w, \/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.41.43\u202fAM-768x454.png 768w, \/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.41.43\u202fAM-624x369.png 624w, \/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.41.43\u202fAM.png 1434w\" sizes=\"(max-width: 625px) 100vw, 625px\" \/><p id=\"caption-attachment-62663\" class=\"wp-caption-text\">Negotiation Obstacles and Mantras<\/p><\/div>\n<div id=\"attachment_62664\" style=\"width: 635px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-62664\" decoding=\"async\" loading=\"lazy\" class=\"size-large wp-image-62664\" src=\"https:\/\/www.tothenew.com\/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.41.52\u202fAM-1024x554.png\" alt=\"Negotiation Obstacles and Mantras\" width=\"625\" height=\"338\" srcset=\"\/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.41.52\u202fAM-1024x554.png 1024w, \/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.41.52\u202fAM-300x162.png 300w, \/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.41.52\u202fAM-768x416.png 768w, \/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.41.52\u202fAM-624x338.png 624w, \/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.41.52\u202fAM.png 1404w\" sizes=\"(max-width: 625px) 100vw, 625px\" \/><p id=\"caption-attachment-62664\" class=\"wp-caption-text\">Negotiation Obstacles and Mantras<\/p><\/div>\n<h1>Negotiation Styles<\/h1>\n<ol>\n<li>Collaborative <b>(Diplomatic)<\/b>\n<ul>\n<li><b>When to Use:<\/b>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">A primary style you should use for most goals in business-to-business negotiations<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">When you need to understand the feelings and deeper interests or motivations of all negotiators<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Compromising <b>(Henry Clay)<\/b>\n<ul>\n<li><b>When to Use:<\/b>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">You are dealing with someone who you trust<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">you have nothing left to offer, and this is the only way to seal the deal<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Competing <b>(Dictator)<\/b>\n<ul>\n<li><b>When to Use:<\/b>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">You are dealing with someone who you trust<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">you have nothin<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Accomodating <b>(Benjamin Franklin)<\/b>\n<ul>\n<li><b>When to Use:<\/b>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">You or your company are at fault i.e you are in a weak position<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">To get a bigger favor<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Avoiding (<b>Kamikaze)<\/b>\n<ul>\n<li><b>When to Use:<\/b>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The value of investing time to resolve the conflict outweighs the benefit<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">When you&#8217;re dragged into a negotiation unprepared<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h1><b>Negotiation Gambits<\/b><\/h1>\n<div id=\"attachment_62660\" style=\"width: 635px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-62660\" decoding=\"async\" loading=\"lazy\" class=\"size-large wp-image-62660\" src=\"https:\/\/www.tothenew.com\/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.18.39\u202fAM-1024x667.png\" alt=\"Phase wise Gambits\" width=\"625\" height=\"407\" srcset=\"\/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.18.39\u202fAM-1024x667.png 1024w, \/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.18.39\u202fAM-300x195.png 300w, \/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.18.39\u202fAM-768x500.png 768w, \/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.18.39\u202fAM-624x406.png 624w, \/blog\/wp-ttn-blog\/uploads\/2024\/06\/Screenshot-2024-06-28-at-8.18.39\u202fAM.png 1450w\" sizes=\"(max-width: 625px) 100vw, 625px\" \/><p id=\"caption-attachment-62660\" class=\"wp-caption-text\">Phase wise Gambits<\/p><\/div>\n<h3>Beginning Gambits:<\/h3>\n<ol>\n<li><strong>Dont open first<\/strong> &#8211; <span style=\"font-weight: 400;\">It is observed that whenever you open first in any negotiation, it ends up in a bargain and MPP is not exposed<\/span><\/li>\n<li><strong>Ask for more<\/strong> &#8211; <span style=\"font-weight: 400;\">Always ask for more than you expect and <\/span><span style=\"font-weight: 400;\">increases your chances of expanding the pie as the opponent ends up giving equal\/more than your actual expectations<\/span><\/li>\n<li><strong>Bracketing and Silent close<\/strong> &#8211;\u00a0<span style=\"font-weight: 400;\">We don\u2019t have to come up with our actual expectations and make the opponent come up with a better deal<\/span><\/li>\n<li><strong>Reluctant Buyer<\/strong> &#8211; <span style=\"font-weight: 400;\">Show reluctance while getting an offer, which makes the opponent bring <\/span><span style=\"font-weight: 400;\">down the deal to an unexpectedly better price<\/span><\/li>\n<\/ol>\n<p><strong>Middle Gambits:<\/strong><\/p>\n<ol>\n<li><strong>Let me talk to the Manager<\/strong> &#8211; <span style=\"font-weight: 400;\">By leaving the decision up to a fictitious or unapproachable higher entity, you can strengthen your position allowing you to put pressure on the opponent in a non-confrontational way.<\/span><\/li>\n<li><strong>Challenging the bluff<\/strong> &#8211; <span style=\"font-weight: 400;\">Radiates confidence in your offering and puts you in a higher position<\/span><\/li>\n<li><strong>Tit for tat<\/strong> &#8211;\u00a0<span style=\"font-weight: 400;\">When you know you hold the authority to get the deal in favor of the opponent, by yourself or by the agreement of a higher authority, you can ask for something in return for the same.<\/span><\/li>\n<\/ol>\n<p><strong>End Gambits:<\/strong><\/p>\n<ol>\n<li><strong>Good cop, bad cop<\/strong> &#8211;\u00a0<span style=\"font-weight: 400;\">Time &amp; Psychological Pressure come into the picture, and people end up agreeing to the offer<\/span><\/li>\n<li><strong>Nibbling<\/strong> -Usually used when a big favor is rejected and the o<span style=\"font-weight: 400;\">pponent is under psychological pressure to not reject the request again and again and ends up giving multiple little favors<\/span><\/li>\n<li><strong>Winning Gambit<\/strong> &#8211; <span style=\"font-weight: 400;\">Conclusion and execution of the deal and reinforce the satisfaction of the opponent<\/span><\/li>\n<\/ol>\n<h1>Final Thoughts<\/h1>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Negotiation is an art, where you apply your creativity to resolve differences and agree on a mutually acceptable solution<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Always try to create a win-win situation<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Assurance of satisfaction of the other party is our responsibility<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Prepare your questions and facts before the negotiation<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">If the proposed solution is not working out, expand the PIE<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Practice the negotiation using your experience and apply the Negotiation matrix to select the best negotiation style<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Practice using the gambits during different stages of negotiation i.e. beginning, middle, and the end<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Be agile during the negotiation, and change your styles or gambit as per the need of the situation<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Finally, empathizing with the other party helps you in negotiating and strengthens your position in the process<\/span><\/li>\n<\/ul>\n<h3><span style=\"text-decoration: underline;\">References:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Course on Negotiation &#8211; <\/span><a href=\"https:\/\/www.udemy.com\/course\/negotiation-fundamentals\/learn\/lecture\/8140507#overview\"><span style=\"font-weight: 400;\">https:\/\/www.udemy.com\/course\/negotiation-fundamentals\/learn\/lecture\/8140507#overview<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Harvard&#8217;s Program on Negotiation &#8211; <\/span><a href=\"https:\/\/www.pon.harvard.edu\/\"><span style=\"font-weight: 400;\">https:\/\/www.pon.harvard.edu\/<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.cips.org\/knowledge\/procurement-topics-and-skills\/strategy-policy\/negotiation\/\"><span style=\"font-weight: 400;\">https:\/\/www.cips.org\/knowledge\/procurement-topics-and-skills\/strategy-policy\/negotiation\/<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Pie Theory &#8211; <\/span><a href=\"https:\/\/www.pon.harvard.edu\/daily\/negotiation-skills-daily\/when-dividing-the-pie-smart-negotiators-get-creative\/\"><span style=\"font-weight: 400;\">https:\/\/www.pon.harvard.edu\/daily\/negotiation-skills-daily\/when-dividing-the-pie-smart-negotiators-get-creative\/<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction Have you ever been in a situation where your emotions influenced your decision, and later you realized that it wasn\u2019t the conclusion you wanted? Let&#8217;s deep dive and understand why Negotiation is an important skillset, needed by everyone which can help us prevent landing in the situation you thought of while reading the above [&hellip;]<\/p>\n","protected":false},"author":1800,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"iawp_total_views":165},"categories":[5878],"tags":[6056],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.tothenew.com\/blog\/wp-json\/wp\/v2\/posts\/62375"}],"collection":[{"href":"https:\/\/www.tothenew.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tothenew.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tothenew.com\/blog\/wp-json\/wp\/v2\/users\/1800"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tothenew.com\/blog\/wp-json\/wp\/v2\/comments?post=62375"}],"version-history":[{"count":4,"href":"https:\/\/www.tothenew.com\/blog\/wp-json\/wp\/v2\/posts\/62375\/revisions"}],"predecessor-version":[{"id":62679,"href":"https:\/\/www.tothenew.com\/blog\/wp-json\/wp\/v2\/posts\/62375\/revisions\/62679"}],"wp:attachment":[{"href":"https:\/\/www.tothenew.com\/blog\/wp-json\/wp\/v2\/media?parent=62375"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tothenew.com\/blog\/wp-json\/wp\/v2\/categories?post=62375"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tothenew.com\/blog\/wp-json\/wp\/v2\/tags?post=62375"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}