{"id":1705,"name":"Shivam Kumar","url":"","description":"Shivam Kumar is a Deputy Manager- Service Delivery at To the New pvt. td. company with more than 10.5 years of experience in managing Delivery & Operations, AWS Cloud Operations, DCOPS Team. Possessing outstanding Leadership and client relationship management skills, along with expertise in Team\/People Management, Service\/Process improvement, Cloud Solutioning, Business Continuity \/ strategy planning, ITIL Process (Incident\/ Problem and Change Management) People Management, Vendor Management, Cost Management, SLA Management, Ticket Auditing, Server Monitoring, L1 level Troubleshooting.","link":"https:\/\/www.tothenew.com\/blog\/author\/shivam-kumar1\/","slug":"shivam-kumar1","avatar_urls":{"24":"https:\/\/newersworld-sf-static.tothenew.net\/prod\/profilePicFolder\/33b35374-cf00-499d-9cb4-bbcd46e69a6a_Shivam-Kumar-Profile-Pitcure.jpeg","48":"https:\/\/newersworld-sf-static.tothenew.net\/prod\/profilePicFolder\/33b35374-cf00-499d-9cb4-bbcd46e69a6a_Shivam-Kumar-Profile-Pitcure.jpeg","96":"https:\/\/newersworld-sf-static.tothenew.net\/prod\/profilePicFolder\/33b35374-cf00-499d-9cb4-bbcd46e69a6a_Shivam-Kumar-Profile-Pitcure.jpeg"},"meta":[],"mpp_avatar":{"errors":{"mpp_no_profile_picture":["Profile picture not found."]},"error_data":{"mpp_no_profile_picture":{"status":404}}},"_links":{"self":[{"href":"https:\/\/www.tothenew.com\/blog\/wp-json\/wp\/v2\/users\/1705"}],"collection":[{"href":"https:\/\/www.tothenew.com\/blog\/wp-json\/wp\/v2\/users"}]}}