Online conference tools can be an ally in team bonding only when teams have bonded organically around the water cooler. In the current scenario, it takes extra effort from the new hire to make that connection. Realising the challenges in online onboarding, proactive organisations assign a buddy to help the new hire. They also keep the feedback loop open.

Satya Sharma, co-founder and CHRO, TO THE NEW, a digital technology company, says integrating new hires into the organisation’s culture is a challenge. “While we have certain processes and practices in place, we have to up the ante. Organisations will have a strategic advantage if they understand the dynamics of engaging people working from home,” he says, adding that his organisation has declared a permanent work from anywhere for all employees.

Engagement initiatives should help reinforce company culture — as the workforce is parked online, there should be more of these initiatives. Mr. Sharma cites the example of the virtual town hall conducted every quarter.

He adds, “I will not say we have cracked it completely but we are consciously working towards it. For instance, we train our line managers on how to develop a rapport with not just a joinee but also older employees.”

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