Overview

Engagement overview

Tata Play Fiber, a leading fiber broadband provider in India, recently transitioned its critical infrastructure to AWS, prioritizing greater operational resilience, security, and cost efficiency. Aligned with this cloud-first approach, the initiative focused on strengthening ongoing cloud operations, improving infrastructure governance, and enabling scalable growth.

In collaboration with TO THE NEW, a dedicated 24x7 managed services model was established to support continuous monitoring, proactive incident management, and ongoing optimization. This approach enabled Tata Play Fiber to streamline cloud operations while maintaining a secure and cost-efficient AWS environment.

Our client

Telecommunications & Internet Service Provider
 India

Tata Play Fiber is a high-speed broadband service provider in India, offering internet connectivity through a 100% fiber network. This infrastructure ensures superfast speeds, high security, and 99.9% uptime, catering to activities like high-quality video streaming, gaming, and multiple device connectivity.

Business objective

To strengthen cloud operations and support long-term scalability, Tata Play Fiber focused on improving operational reliability, governance, and infrastructure efficiency across its AWS environment.

01

Establish a 24x7 managed services model for AWS infrastructure operations

02

Improve availability, security, and reliability of cloud workloads

03

Improve infrastructure scalability and workload performance across AWS environments

04

Optimize cloud costs while maintaining operational efficiency

Business solution

In collaboration with TO THE NEW, a series of targeted solutions were implemented to improve infrastructure visibility, streamline operations, and optimize resource utilization.

  • Upgraded Kubernetes (EKS) clusters to support platform stability and ongoing compatibility

  • Enabled hybrid connectivity using AWS Direct Connect for secure and reliable data exchange

  • Deployed applications with integrated monitoring to strengthen infrastructure visibility

  • Optimized resource utilization by downsizing underused instances and removing redundant components

  • Automated non-production environment shutdowns to reduce unnecessary infrastructure costs

  • Improved query performance and system reliability through database management services

  • Established long-term database audit trails to support compliance and data governance

  • Centralized AWS logs, including CloudTrail and VPC flow logs, to strengthen observability and enable SIEM integration

  • Implemented AWS Fault Injection Simulator (FIS) to validate infrastructure resilience under real-world scenarios

  • Strengthened proactive incident detection through 24x7 monitoring and alerting

  • Automated backup management processes to improve operational efficiency and cost control

Business impact

These efforts collectively enabled measurable improvements in operational efficiency, cost management, and overall infrastructure stability.

Improved infrastructure uptime and operational stability through proactive 24x7 monitoring

Reduced infrastructure costs through optimized non-production resource utilization

Minimized high-priority incidents with proactive monitoring and alerting frameworks

Improved operational efficiency by automating repetitive infrastructure management tasks

Strengthened security posture through adherence to AWS security standards and best practices

98% AWS maturity score achieved, reflecting a highly secure and well-governed cloud environment