Recent digital technology advancements and rising customer expectations have put an enormous pressure on insurers to transform digitally in order stay ahead of competition and relevant for customers. The increased digital penetration has compelled the industry to strategically implement a technological infrastructure capable of launching new products with faster GTM, personalized and exceptional user experience.
While digital transformation is on a lift off in this industry, there are myriad of challenges to deal with to fully leverage the opportunities digitization has to offer. TO THE NEW can help insurers redefine customer experience and increase operational efficiency leveraging our extensive experience on cutting edge technologies and domain expertise.
High go-to-market time & cost
Limited analytics capabilities
Complete dependence on 'coding'
Cumbersome change process
Minimal reusability of 'buy journeys'
No Intelligence for lead segmentation
- Meet the demands of digital natives
We can help Insurance providers develop a compelling omni-channel experience to meet the demands of digital natives
- Improve operational efficiency
Leverage technology to transform backend operations for faster service, response times and higher profitability
- Improve customer experience
Building higher customer intelligence using big data and machine learning to offer highly personalized and integrated services with improved online access
- Leverage data analytics
Provide out of the box insights leveraging data and business rule engine to help improve decision making
Leveraging our technical excellence we have developed a ready framework for our insurance customers to enable faster launch of Digital Insurance products with a high degree of reusability of the “Buy Journeys” and minimal dependence of code for any change in the process.
Integrating this framework allows insurance companies to provide a personalized buying experience to each user and allow faster turn-around for releasing new products, or tweaking existing products.
