Overview

Engagement overview

The/Nudge Institute sought to modernize its community survey operations by replacing paper-based data collection with a secure digital platform that could operate reliably in remote villages with limited internet connectivity. Working with TO THE NEW, the organization implemented an offline-first solution that streamlined field operations, improved data quality, strengthened governance, and provided near real-time visibility into survey progress across district, block, and state levels.

Our client

Non-profit
 India

The/Nudge Institute is a nonprofit organization focused on creating pathways out of poverty through large-scale livelihood and social impact initiatives. It works closely with governments, communities, and ecosystem partners to deliver programs across multiple states. These programs require field teams to collect, validate, and monitor large volumes of community-level data from geographically dispersed rural locations.

The/Nudge Institute

Business objective

The initiative focused on modernizing field data collection while improving operational visibility, accuracy, and accessibility across rural programme operations.

01

Transition paper-based survey workflows to a fully digital programme management system

02

Enable uninterrupted field operations in remote villages with limited or no network connectivity

03

Support multilingual data collection across diverse geographic regions

04

Improve survey accuracy, traceability, and monitoring throughout the data collection lifecycle

05

Establish secure, role-based access aligned with district, block, and state administrative structures

Business solution

The engagement introduced a scalable digital platform designed to support offline operations, multilingual experiences, and secure programme management.

  • Worked with the client to build Android and web applications hosted on Microsoft Azure

  • Introduced an offline-first mobile application with synchronization after network restoration

  • Enabled multilingual experiences across English, Hindi, Bangla, Bodo, and Assamese.

  • Integrated secure role-based authentication and approvals using Keycloak

  • Built a configurable survey engine supporting multiple survey templates, evolving questionnaires, and future program expansion

  • Introduced structured form validation to improve data consistency and reduce manual errors

  • Implemented an event-driven architecture to support modular services and future scalability

  • Built workflow automation tools for form digitization, issue tracking, and operational management

  • Enabled WhatsApp-based communication to streamline interactions with programme stakeholders

  • Built real-time dashboards tracking survey progress, field ops, and performance across district, block, and state levels

Business impact

The digital platform improved operational efficiency, strengthened data quality, and expanded visibility across programme execution.

70% reduction in survey data collection and synchronization time

100% digitization of community survey forms across participating locations

80% reduction in manual data entry errors through built-in validations

5+ regional languages supported for field data collection

500+ grassroots users enabled in low-connectivity environments

Real-time dashboards enabled district and block-level programme monitoring