Overview

Engagement overview

Ticket.se sought to modernize its 15-year-old legacy application to support business growth and improve digital experiences. The organization aimed to transition from a legacy monolithic architecture to address performance limitations and high operational costs. TO THE NEW worked with Ticket.se to execute a phased migration to AWS, modernize the database architecture, and automate deployment processes. This collaborative approach improved platform performance, streamlined operations, and enhanced user experiences.

Our client

Travel
 Sweden

Ticket is a Sweden-based travel agency serving customers across the Nordic region through the Ticket, AirnGo, and Charter brands. The company provides flights, hotels, cruises, and package holidays through an omnichannel model that combines online platforms, telephone services, and retail stores.

Ticket.se

Business objective

The initiative focused on overcoming the limitations of a legacy monolithic system to improve platform scaling, maintenance costs, and legal compliance.

01

Modernize the legacy application without disrupting interconnected business functions

02

Improve scalability to support fluctuating business traffic independently

03

Reduce database maintenance costs and high CPU utilization

04

Accelerate reporting processes to improve issue resolution timelines

05

Ensure compliance with GDPR requirements across the application

Business solution

Cross-functional teams worked together to refactor the monolithic framework into containerized microservices and modern data systems on AWS.

  • Worked with Ticket.se to migrate the legacy monolithic application to AWS microservices

  • Executed the migration in phases to maintain uninterrupted business operations

  • Supported real-time synchronization throughout the migration process

  • Modernized legacy Java modules into cloud-native microservices

  • Migrated the legacy AS400 database to Amazon RDS in planned phases

  • Replaced legacy interfaces with a single-page application architecture

  • Implemented Kubernetes to automate application deployment and scaling

  • Introduced automated unit, integration, and sanity testing

  • Established automated discrepancy reporting and bonus calculation workflows between online and offline sales channels

Business impact

The modernization initiative improved platform scalability, operational efficiency, and regulatory compliance.

Reduced 66% in backend database maintenance & infrastructure costs.

Replaced 75% of the legacy AS400 database with Amazon RDS

Improved business issue resolution timelines through faster financial reporting

Established seamless synchronization between online and offline sales channels

Improved page speeds & platform performance enhanced consumer experiences

Implemented GDPR compliance successfully across the primary application architecture