Leading critical healthcare customer headquartered in the US.
To set up a dedicated 24x7 SRE team to manage the client's AWS environment
To ensure best practices in cloud infrastructure management
To provide round-the-clock support and incident management
TO THE NEW setup a 24x7 SRE team for a leading US healthcare customer to ensure higher reliability, security, and availability of their infrastructure.
Established 24x7 monitoring, alerting, and incident management to ensure high availability of the cloud infrastructure
Designed a Grafana dashboard to track Kafka certificate expiration
Automated scripts to collate cluster prerequisites and issue alerts
Implemented database monitoring using Grafana across all clusters and integrated it into a single Grafana interface
With the implementation of the new SRE setup, TO THE NEW helped the client achieve remarkable business benefits within a short period.
Decreased high-priority incidents via enhanced monitoring using Grafana
Automation of manual tasks, saving time and effort
Significant reduction in daily alerts through problem ticketing