Leading critical healthcare customer headquartered in the US.

Successfully set up a 24x7 Site Reliability Engineering (SRE) team
Implemented automation in Kubernetes environment for proactive monitoring and continuous high-availability
Significant improvement in reliability, security, and availability of client's infrastructure

TO THE NEW leveraged its deep expertise to achieve remarkable business benefits by setting up an SRE team for a leading US Healthcare customer.

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manage the client's AWS environment

To set up a dedicated 24x7 SRE team to manage the client's AWS environment

cloud infrastructure management

To ensure best practices in cloud infrastructure management

round-the-clock management

To provide round-the-clock support and incident management


TO THE NEW setup a 24x7 SRE team for a leading US healthcare customer to ensure higher reliability, security, and availability of their infrastructure.

cloud infrastructure

Established 24x7 monitoring, alerting, and incident management to ensure high availability of the cloud infrastructure

Forecast Kafka certificates

Designed a Grafana dashboard to track Kafka certificate expiration

collate cluster alerts

Automated scripts to collate cluster prerequisites and issue alerts

database monitoring

Implemented database monitoring using Grafana across all clusters and integrated it into a single Grafana interface

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Value Delivered

With the implementation of the new SRE setup, TO THE NEW helped the client achieve remarkable business benefits within a short period.

Decreased high-priority incidents via enhanced monitoring using Grafana

Automation of manual tasks, saving time and effort

Significant reduction in daily alerts through problem ticketing