Manager - TAM
10-15 yearsNoidaGraduation/Post Graduation


  • The person will be primarily responsible to work along with TTN’s customers in helping them adopt AWS services in a cost efficient manner.
  • Craft and execute strategies to drive customer adoption and use of AWS services, including EC2, S3, Glacier, ECS, DynamoDB, RDS, Lambda, CloudFront and many more.
  • Provide advocacy and strategic technical direction to help plan and build solutions using standard methodologies, and enthusiastically keep your client’s AWS environment operationally healthy. 
  • Act and work as a consultant for clients to understand their business/operational needs and technical challenges to suggest innovative solutions.
  • Work along with the development & DevOps team to optimize customer’s infrastructure in terms of cost, security, performance and High Availability. 
  • Conduct capability walkthroughs, presentations and periodic reviews with the customers.
  • Work along with TTN’s DevOps & Managed Services team to define solutions around critical and highly complex clients problems that may span multiple AWS Cloud services.
  • Help plan for architectural enhancements and provide support for critical business engagements involving business stakeholders.
  • Participate in regular cadence meetings with business stakeholders, helping them identify the value proposition & suggest enhancements for building architectural resilience.
  • Work closely with an in-house team to build use cases for showcasing the capability to utilize new and innovative cloud services to solve critical business problems.
  • The person will be the primary technical point of contact for one or more clients


    • Bachelor/Master’s Degree with 8+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / DevOps / Applications Development experience in a distributed systems environment.
    • External enterprise customer-facing experience as a technical lead, with strong communication & interpersonal skills.
    • Experience in architecting, designing and leading DevOps / cloud services engagements.
    • Track record of ramping up quickly in an evolving and challenging role.
    • Ability to manage multiple tasks and projects in a fast-moving environment.
    • Proven track record of exceptional customer focus.
    • Willingness to travel to customer locations. (Expected travel: upto 20%)
    • AWS Platform: Regions, Availability Zones, Edge Locations, Auto-scaling, Spot Instances
    • Hands-on Experience With AWS Services like: EC2, RDS, CloudWatch, CloudFront, S3, CloudFormation, CodeDeploy, Glacier, CloudTrail, Config,  etc.
    • Conceptual knowledge of AWS Services like: Database Migration Service, ECS/EKS, Storage Gateway, API Gateway, GuardDuty etc.
    • Conceptual Knowledge DevOps tools: Terraform, Docker, Jenkins, NewRelic, Nagios, DataDog, Chef/Ansible etc.
    • General Concepts: Landing Zone Setup, Containers, Serverless Architecture
    Good to Have
    • Exposure on other cloud platforms (Azure, GCP etc)
    • Understanding of AWS “Organization & Consolidated Billing” concepts
    Manager - TAM
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