24/7 Social Customer Service is a flexi helpdesk that supports response management to customers across different verticals. Whether you are looking for a dedicated team of agents to work 24/7 or need support during business hours, we can help you with both. We have stringent processes and near to instant FRT of 10 minutes and less depending on the query and involvement. We also ensure that we track all the negative comments and identify possible threats.
Our digital marketing experts create powerful short term & long term influencer engagement plans to identify and activate key influencers such as bloggers, vloggers and social media influencers for your brand. We integrate influencer marketing in digital strategies for increased credibility and engagement with your target audience, while working on expanding your brand’s reach.
With high impact email marketing campaigns driven by automated workflows and robust monitoring of open, click-through, and conversion rates, we strive to provide the highest possible ROI for your business. We enable you to establish consistent and valuable communication that helps to drive meaningful relationships with your customers.
Social Listening Tools - A Comparative Analysis