Executive - Service Delivery
2-4 yearsNoidaGraduation/Post Graduation

Responsibilities

  • Work closely with our AWS Client Services & Analytics team to support them in fulfilling customer requests on AWS billing.
  • Responsible for recurring and ad-hoc reporting for various internal stakeholders & customers
  • Responsible for monthly, weekly, and yearly billing reports, trend analysis, and pricing calculations.
  • Maintain Data Hygiene
  • Ensure accuracy and data integrity
  • Analyzing all billing procedures and identifying opportunities for improvement.
  • Develop standard templates, and dashboards for various reporting metrics
  • Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements
  • Develop and maintain trackers for various purposes
  • Creating innovative Dashboards on the Ticketing tool

Requirements

  • Should be excellent in Analytical Skills and MS Excel skills.
  • Ability to manage multiple priorities effectively and ensure excellent attention to detail
  • Must be an independent thinker and be able to multitask and work in a fast-paced environment
  • Excellent communication skills in English with the ability to articulate complex topics and interact with stakeholders
  • Must be good in Excel, Word, (v lookup, H Lookup, Mail Merge, Pivot table, Macro etc)
Executive - Service Delivery
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