Responsibilities

• Own the delivery of the given portfolio of clients
• Manage overall agency/client relationship and establish rapport and long-term relationships with the client/s
• Create effective social media copies for brands and work closely with the art/design team for social media copies and creatives
• Able to create detailed client reports and analysis and derive useful insights
• Ensure client retention and revenue growth
• Help sales team with ammunition during sales pitches
• Work closely with the planning and creative teams to come up with effective digital strategies
• Understand the business and marketing requirements of existing and new clients and propose digital solutions, led by digital marketing, technology and analytics

Requirements

• 3-5 years of total experience
• Ability to manage social media calendars, write social media copies and take care of Online Response Management using tools or manually
• Basic understanding of everything digital including Social, Media, SEO, Email, Automation, Analytics and Content
• Proven track record of managing and growing client relationships and portfolio
• Ability to understand business requirements and propose digital solutions that can help clients achieve their business objectives
• Ability to conceive and communicate digital strategies
• Very sound understanding of all the social media platforms

• Very sound understanding of everything digital including Social, Media, SEO, Email, Automation, Analytics and Content