The year 2017 undoubtedly was a banner year for AI and IoT, there was a massive boost in the number of connected devices which is likely to grow even more in the upcoming year. We are already witnessing how the use of such technological solutions has made organizations dependent on them for their everyday operational processes. In the last few years, the importance given to technological innovation has rapidly grown.

In almost every industry, technology will be disrupted in the ways one has never seen before- it will irrevocably change the world of work in future.

Technologies such as blockchain, IoT, artificial intelligence, cloud etc will transpire to be the game changers for the year 2018. These disparate technologies will integrate in the year ahead to create extremely practical business solutions.

Also, various facets of AI such as Machine Learning, Robotic Process Automation are expected to evolve in 2018. AI will help organizations to achieve higher customer satisfaction levels – with chatbots likely to emerge as the key differentiating factor for enterprises to keep that crucial connect with their customers and remain engaged. With the innovations of today providing just a small glimpse into future advancements, the robotics industry will rise in 2018 – especially with increased adoption in military and healthcare space.

"With all the above technologies taking centre-stage, Blockchain-enabled solutions have the potential to bridge the gaps of device data interoperability while ensuring security, privacy and reliability. This is majorly due to Blockchain’s ability to re-engineer transparency, trust and security in the wake of recent cyberattacks, an increased adoption of the technology has been noted in the Indian BFSI and many other sectors.”, said Ritesh Gandotra, Director, Global Document Outsourcing, Xerox India.

Narinder Kumar,EVP, Technology Services, TO THE NEW said, “The nature of blockchain makes it perfect way to store the financial information in a secure way. Several companies in the BFSI sector have already started blockchain-based projects. As the technology is garnering significant interest across industries, in 2018 we will see many full- scale implementations in retail, healthcare, banking, insurance, government sector and many other industries are on their way to explore blockchain use.”


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