Engagement overview

A leading global B2B marketplace that connects suppliers and buyers through rich product data, actionable insights, and expert guidance, serving as a unified hub for product discovery, evaluation, and informed decision-making.

To enhance user experience and improve operational efficiency, the client partnered with TO THE NEW, making them client’s long-term technology and digital transformation partner. The engagement involved a comprehensive platform modernization, including architecture redesign, migration of legacy data, front-end revamp, and integration with third-party systems and analytics.

A dedicated cross-functional team comprising Drupal developers, front-end engineers, solution architects, and QA specialists worked in a hybrid agile model, ensuring faster iterations, predictable delivery, and flexibility for innovation. The result was a highly scalable, cloud-ready platform that now powers personalized experiences, drives content efficiency, and supports continuous digital innovation at global scale.

Our client

Marketplace France
The client operates one of the world’s largest B2B digital marketplaces, connecting buyers and suppliers through a rich ecosystem of product data, insights, and decision-support tools. Their platform enables professionals to discover the right products, evaluate vendors, and accelerate their workflows, serving as a trusted industry resource for over two decades.
our client

Business objective

The client aimed to reinforce its position as a leading global B2B marketplace by modernizing its legacy platform, boosting performance and scalability, and streamlining content and product management to enable faster growth and better user experiences. 

01

Modernize the existing platform architecture by transitioning from monolithic to scalable microservices architecture

02

Enhance site performance and editorial workflows through Drupal-based CMS enhancements

03

Optimize product data management and integrations with third-party systems for accurate, consistent experiences

04

Improve user engagement through personalized content delivery and intuitive navigation

05

Ensure long-term maintainability and faster go-to-market for new innovations

06

Accelerate deployment cycles and reduce total cost of ownership

07

Ensure enterprise-grade security, availability, and SEO performance for global audiences

Business solutions

TO THE NEW implemented a modern, modular, and data-driven architecture to transform the client’s legacy platform into a high-performance digital experience hub.

  • Revamped the platform with a modern, modular, cloud-aligned architecture, shifting from monolithic to microservices and reusable Next.js components for faster delivery and long-term scalability
  • Migrated highly unstructured, HTML/CSS/JS-heavy legacy content, converting thousands of inconsistent pages into a clean, reliable Drupal 10 content model
  • Developed a custom Generative AI chatbot tailored for the client’s marketing users enabling intelligent query handling, document understanding, and context-based navigation using LLMs
  • Implemented an intelligent Elasticsearch-based search ecosystem with BM25 ranking, semantic signals, and custom scoring to deliver far more accurate and relevant search results
  • Deployed a multi-layer caching architecture using Cloudflare, Next.js SSR optimization, and Drupal caching to accelerate global content delivery and handle high concurrent traffic
  • Built structured editorial and data workflows using Snowflake pipelines and advanced indexing to standardize HTML-rich content and ensure clean ingestion into Drupal
  • Established a modular, cloud-aligned, future-ready architecture enabling fast feature development, global scalability, and long-term maintainability
  • Implemented advanced stability layers including monitoring, safeguards, and fallback mechanisms to ensure resilient performance across complex data and content scenarios
  • Strengthened SEO performance during migration by implementing 301 redirects, backlink preservation, and on-page optimization to maintain rankings and organic traffic continuity

Business impact

The modernization significantly enhanced platform scalability, discoverability, and user engagement while simplifying operations for internal teams.

95% accuracy achieved in migrating highly unstructured legacy content

Improved global content discoverability and semantic search relevance through a modern, intelligent search ecosystem

Improved global site performance with multi-layer caching across Cloudflare, Next.js, and Drupal

Enabled customer engagement and satisfaction through personalized, consistent digital experiences

Enhanced platform stability using advanced safeguards, monitoring, and fallback systems

Improved targeting accuracy and a measurable uplift in qualified lead generation across global markets

Tech stack

App Development
Marketing & Experience Tools
Data
Cloud & DevOps
QE & Observability