Overview

Engagement overview

TO THE NEW had a successful engagement with Bharti AXA Life Insurance Company Limited, during which we seamlessly migrated their entire suite of infrastructure and monolithic applications from their data center to AWS Cloud. Our consolidated dashboard offers comprehensive monitoring and infrastructure audit capabilities, covering a wide range of AWS services.

TO THE NEW also developed mCustomer and DigiServe Digital platform for Bharti AXA Life Insurance and was also able to provide a solution with an expert team comprising professionals from Business Analytics and DevOps domain that helped them to operate their daily operations and BAU activities through TO THE NEW managed services.

Our client

Insurance India
Bharti AXA Life Insurance is a joint venture between Bharti Enterprises and AXA (a French multinational insurance company). The joint venture company had a 51% stake in Bharti Enterprises and a 49% stake in the AXA Group. Bharti AXA Life Insurance offers different plans, including protection, health, savings, and investment. They have a large footprint with over 250 offices across India.
Client

Business objective

Managing Bharti AXA Life Insurance’s AWS infrastructure to deliver security compliant, cost-optimized, and highly available operations, enabling scalability, regulatory alignment, and focus on core business growth.

01

Manage Bharti AXA Life Insurance’s entire AWS cloud infrastructure effectively

02

Redesign the existing cloud architecture in line with industry standards and best practices

03

Migrate data from on-premises data centers to AWS with minimal disruption and downtime

04

Strengthen protection against cloud security threats while optimizing costs and resource utilization

05

Streamline AWS services and ensure continuous monitoring of critical components

06

Provide a consolidated dashboard for AWS CloudWatch monitoring and infrastructure audits

07

Enable on-demand scalability to meet evolving business requirements without infrastructure delays

08

Improve availability through proactive monitoring and rapid incident response, reducing downtime

Our solutions

TO THE NEW designed and built the complete application and infrastructure from group up.. After cloud migration, TO THE NEW also established a comprehensive managed services model providing round-the-clock operations support, including database administration, to ensure a highly reliable, secure, and AWS best practice-compliant environment. Key solutions included:

Seamless migration of applications and databases to AWS

  • Implemented a Disaster Recovery (DR) solution for one of the major applications.

  • Established centralized log monitoring with QRadar and proactive threat detection for strengthening incident response

  • Performed EKS cluster upgrades (v1.30 → 1.31), reserved RDS instances, and regular cleanup to deliver significant cost savings

  • Enabled business operations through Quicksight dashboards, RDS-SES email automation, PayHub redirection, and secured infrastructure for Axis M-Customer

  • Utilized standard Terraform modules and Jenkins optimizations cut provisioning time by 50% and improved CI/CD speed & reliability

  • Implemented API security by converting public APIs to private, ensuring adherence to security compliance requirements

  • Implemented WAF and SCP policies to enforce tagging standards and ensure data encryption

  • Ensured compliance with RTO/RPO objectives by conducting regular RDS instances restoration drills

  • Delivered database managed services to optimize query performance and support ongoing maintenance

  • Set up AWS DMS instance for data migration and synchronization betweenOracle and PostgreSQL

  • Provided 24x7 monitoring, alerting, and incident management to maintain infrastructure availability

  • Performed monthly patching of EC2 servers and managed backup/restoration drills to ensure security and disaster recovery readiness

  • Handled incident management, regular reporting, and problem management initiatives for improved system stability

  • Optimized costs by automating recurring tasks, downsizing underutilized resources, and removing unused components

  • Carried out Vulnerability Assessment (VA) remediation and automation scripts to fix security weaknesses, reduce risks, and streamline patching, backups, & notifications

  • Conducted IAM, SG, and CIS audits to identify infrastructure vulnerabilities and inform the client

  • Automated non-production environment shutdown during off-hours to save costs

  • Build a custom monitoring framework to identify performance bottlenecks, storage bloat, and indexing inefficiencies with automated data collection and real-time alerts

Business outcomes

TO THE NEW’s deep expertise in cloud and DevOps enabled Bharti AXA Life Insurance to enhance the reliability, security, and scalability of its AWS infrastructure. By implementing a 24x7 managed services model and leveraging automation-driven optimizations, TO THE NEW ensured seamless operations, proactive monitoring, and cost efficiency. Below are the key business results:

99.99% infrastructure availability with proactive monitoring and disaster recovery

50-60% cost reduction via database migration, reserved instances, and automation

50% faster provisioning & CI/CD pipelines with Terraform & Jenkins optimizations

90% security compliance achieved from 67%, reducing internet exposure by ~95%

Rapid scalability with streamlined automation, boosting efficiency and reducing workloads

Enhanced scalability, security, and simplified on-prem to cloud connectivity

Tech stack

  • App Delivery
  • Monitoring & logging
  • API and Event Management
  • Security, compliance & ITSM
  • DB Tool
Application development & deployment
Monitoring & logging
API and Event Management
Security, compliance & ITSM
DB Tool