USA | Healthcare
Founded in 2015, Rhinogram is a telehealth platform that helps providers and patients communicate for appointments, any health-related queries, and prescriptions in real-time. They aim to provide zero-barrier communication between providers and patients.
Highlights
 
Enabled Rhinogram to become a one-stop-shop for all provider-patient communication
 
Significantly reduced messaging time with Rhionoblast- a message broadcasting platform
 
Demonstrated the platform security with HIPAA regulation compliance
TO THE NEW engaged with Rhinogram in 2017 to modernize their Communication Platform and create an Analytics Dashboard to ease provider-patient communication.
Objectives
patient reach
Increase patient reach while protecting confidential personal data
efficient management
Be more efficient in managing the provider-patient relationship
certification
Achieve ONC certification for ‘Meaningful Use’
The Solution
TO THE NEW worked with Rhinogram to deliver and build on multiple platforms, business-critical features and capabilities whilst maintaining the utmost security standards for patient data.
auditlog
Built a platform on top of the EHR and EMR systems to enable digital patient communication as a plug-and-play model
keybusiness
Built security features like audit log to detect and analyze breaches in user and application behavior for compliance with privacy and security regulation
share business
Develop reporting capabilities in the system to help healthcare providers make key business decisions like map response time, payments closure, peak time, and new patient inquiries
translatin
Worked on AWS services like Kinesis, SQS, Lambda functions, etc. to enhance the overall application performance
Value Delivered
TO THE NEW helped Rhinogram to become a one-stop-shop for all provider-patient communication, including managing billing and translation services for non-English speaking patients.

Rhinogram got ONC certified for ‘Meaningful Use’

Acquired Increased provider adoption by implementing HIPAA regulations in the platform

Built Rhinoblast to reduce messaging time significantly