Overview

Engagement overview

TO THE NEW partnered with MAX Gaming (a Tabcorp company) to modernize BSuite and strengthen operational efficiency across Australia’s gaming sector. Starting in 2022, the engagement evolved into a strategic collaboration, delivering a secure API integration platform, upgraded technology stack, real-time data access, and mobile-friendly interfaces.

Legacy systems were modernized, redundant reports migrated to Power BI, and infrastructure enhancements implemented, enabling cost savings, faster deployments, and 24/7 support. These initiatives improved scalability, reporting agility, and user experience, creating a resilient, future-ready foundation for MAX’s mission-critical gaming operations.

Our client

iGaming Australia
MAX Gaming, a Tabcorp company, is a leading provider of end-to-end gaming services in Australia. It operates and maintains one of the largest data networks in Australia to provide broad regulatory services and capabilities.Trusted by regulatory bodies nationwide, MAX oversees the monitoring of gaming machines and systems under multiple protocols, adhering to the distinct licensing requirements of each Australian state and territory. Their well-established monitoring infrastructure is central to supporting venue operations and ensuring compliance with evolving regulations. MAX provides regulatory support and operational excellence to gaming venues which includes over 120K EGMs spread across New South Wales, Queensland, Northern Territory and Tasmania.

Business Objective

The objective was to focus on delivering a modern, secure, and user-friendly experience by upgrading the technology stack, replacing outdated hardware, and optimising for mobile use. At the same time, ensuring cost efficiency, scalability, and seamless integration with external systems.

01

Modernise the user experience as per industry standard

02

Upgrade technology stack to save from end-of-life challenges and provide security

03

Archive and purge old legacy data for cost saving

04

Enable a decoupled architecture for flexible integration with external systems

05

Replace outdated CN51 devices with modern hardware while enabling mobile-friendly features for improved usability

Business Solutions

Our solutions adopted a structured approach using secure APIs, automation, and advanced reporting to modernize business processes thereby boosting operational efficiency and reporting agility.

  • Developed a secure API Integration Platform for seamless connectivity with internal and external systems
  • Integrated AWS Developer Portal for automated client onboarding and offboarding
  • Implementation of real time data APIs, enabling clients to access their data in real time, prepare dashboards and reduce operation
  • Upgraded BSuite to MySQL 5.7 to the latest MySQL 8.0 removing BSuite from being a critical end-of-life risk
  • Decommissioned legacy DMS Reports and moved it to Power BI, enhancing reporting flexibility and reducing report turnaround time

Business outcomes

By prioritizing continuous improvements across key areas such as monitoring, infrastructure maintenance, cost optimization, and support processes, TTN has built a resilient and scalable foundation that supports both current operations and future growth opportunities.

$70K strategic cost saving in a span of 1 year after taking over from incumbent

70% time reduction in deployment and 80% faster response time

80% of obsolete & redundant reports moved from BSuite to Power BI with enhanced dashboards

60% of obsolete or aged data archived, delivering immediate AWS cost savings

Modernized UI/UX for BSuite, enhancing user confidence and productivity

Seamless integration for BSuite with external systems using REST APIs

Tech stack

  • FrontEnd
  • Backend
  • DataBase
  • Project Management
Cloud
Database
Backend