Engagement overview

TATA PLAY FIBER, a leading fiber broadband provider, recently migrated its critical infrastructure to AWS and sought a managed services partner to enhance reliability, security, and availability while optimizing infrastructure costs. TO THE NEW partnered with TATA PLAY FIBER to establish a dedicated 24x7 managed services team, ensuring seamless operations and continuous improvement. This transformation not only enhanced operational efficiency but also empowered TATA PLAY FIBER with a scalable and cost-effective cloud ecosystem, driving long-term business value.

Business objective

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Establish a dedicated 24x7 managed services team to manage and monitor AWS infrastructure

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Ensure high availability, security, and reliability of cloud workloads with best practices

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Enhance performance and scalability using  advanced cloud technologies

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Optimize cloud costs while maintaining operational efficiency and scalabilit

Our solution

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Provided 24x7 monitoring, alerting, and incident management to maintain infrastructure availability

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Automated non-production environment shutdown during off-hours to save costs

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Established audit trail for maintaining database logs for the last 7 years

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Optimized costs by automating recurring tasks, downsizing underutilized resources, and removing unused components

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Upgraded the EKS clusters to new versions without any issues

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Set up the connectivity of cloud servers with on-premises infrastructure through Direct Connect

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Provided database-managed services to manage & optimize query performance and maintenance

Our Tech Stack

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Business benefits

TO THE NEW’s deep expertise in cloud solutions enabled Tata Play Fiber to enhance the reliability, security, and scalability of its AWS infrastructure. By implementing a 24x7 managed services model and leveraging automation-driven optimizations, TO THE NEW ensured seamless operations, proactive monitoring, and cost efficiency. Here are the key business results
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  • Automated manual processes, significantly reducing time and operational effort
  • Reduced infrastructure costs by optimizing non-production environment resource utilization
  • Minimized high-priority incidents through an advanced monitoring and alerting framework
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