Overview

When your customers expect more, your business needs to deliver smarter. TO THE NEW helps you reimagine how you manage customers, sales, and service through our end-to-end, comprehensive Salesforce services - empowering you at every stage of your Salesforce journey. From seamless implementation and effortless data migration to continuous support and optimization, we deliver tailored Salesforce solutions that drive growth, efficiency, and customer satisfaction.

Whether it's Consulting, Implementation, Managed Services, or Support, our services are designed to be scalable, personalized, and future-ready. We integrate data, automation, AI, and cloud apps across sales, service, marketing, commerce, and IT, giving your teams with everything they need to succeed. Partner with TO THE NEW to unlock the full potential of Salesforce and fuel your digital transformation.

  • 50+ Sales & Service Cloud implementations and managed services projects
  • 50+ apps developed through custom development and integration
  • 75+ clients supported through Salesforce strategy and implementation services

Our services

Comprehensive Salesforce offerings designed to future-proof your business with agility and intelligence.

Centralize your customer information in one place, efficiently manage your sales processes, and empower your teams with real-time, smart to boost productivity.

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Deliver exceptional customer support with efficient inquiry management, automated workflows, intelligent case routing, and personalized service across every touchpoint.

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Engage with your customers across email, social media, web, and mobile channels through marketing campaigns and personalized journeys.

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Break down data silos, harness strategic insights, and enrich customer experiences with unified data management, real-time analytics, and hyper-personalized customer experiences.

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Accelerate releases by orchestrating your entire software development lifecycle on a unified platform, enabling continuous deployment, seamless scaling, and ensuring compliance and performance.

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Automate complex workflows and streamline your business operations using AI agents, Apex classes, and prompt builders, boosting productivity and accelerating decision-making.

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Videos

Video Thumbnail Podcast Salesforce + Gen AI = Agentforce Video Thumbnail Podcast Salesforce + Gen AI = Agentforce  

Our expertise

Salesforce consulting

In-depth analysis to recommend the right Salesforce edition, features, and integrations, aligned with your business goals and future scalability

Expertise

Salesforce development

Custom implementation of Salesforce Clouds and add-ons, enabling faster innovation, measurable outcomes, and platform-wide optimization

Expertise

Salesforce integrations

Seamlessly connect Salesforce with ERP, accounting, and support tools to streamline operations, enhance collaboration, and ensure real-time data flow

Expertise

Salesforce migration

Secure, zero-disruption migration from legacy systems to Salesforce - preserving data integrity and minimizing business downtime

Expertise

Support & maintenance

24x7 monitoring, preventive health checks, and ongoing optimization to ensure peak performance and uninterrupted operations

Expertise

Empower your business's potential with a complete suite of Salesforce solutions

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Industries we serve

Powering transformation across industries with tailored Salesforce solutions.
Healthcare
Healthcare

Contextualize clinical and non-clinical data into a 360-degree view, automate processes, and drive actionable intelligence

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Financial services
Financial services

Pre-built data models and custom objects to manage financial accounts, assets, liabilities, and client goals

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Automobile
Education
Real estate

Success stories

Empowering success through innovation: Real stories, real impact
  • 1000%

    improvement in lead quality through data-driven MA strategies

  • 25%

    higher conversion rates across all email campaigns

  • Tech used
    Salesforce Pardot Google Analytics
  • Strengthened

    customer engagement and fostered revenue opportunities

  • Lowered

    operational costs and drove greater efficiency by streamlined workflows

  • Tech used
    Salesforce Sales Cloud Oracle Apex
  • 40%

    increase in open rates with personalized email campaigns

  • 30%

    boost in click through rates

  • Tech used
    Salesforce CRM Litmus
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Redefining Marketing Automation for an American Pvt Equity firm with Pardot

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Leading wagering & media organization

Driving customer engagement and loyalty for Australia’s leading wagering & media organization

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Streamlining Marketing Campaigns with Salesforce Pardot

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Our Salesforce certification

Certified Salesforce experts across multi-cloud domains.

Our insights

Stay ahead with the latest industry trends, our thought leadership and perspective.

Latest from our blog

Fresh perspectives, straight from our experts. Stay updated with the latest industry trends.

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Blog post

Understanding Adaptive Bitrate Streaming (ABR): How OTT Platforms Ensure Seamless Playback

Blog post

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Whitepaper

Generative AI in Media & Entertainment: The next frontier of innovation

Article

How to build a DevOps knowledge-sharing culture that drives continuous improvement

Why partner with us?

We know your pains and expectations and provide tailored iGaming solutions for your businesses
  • Certified Snowflake partners with deep technical and domain expertise

  • Accelerate innovation and improve platform experiences by automating key business process

  • Seamlessly integrate Salesforce to different legacy applications, data and interfaces

  • Custom-built solutions for your unique business or industry requirements for maximum impact

  • Best practices to accelerate your Salesforce deployments, enabling faster go-to-market

FAQs

Can you integrate Salesforce with other enterprise systems?

Yes. We specialize in integrating Salesforce with ERP systems, marketing automation tools, accounting software, customer service platforms, and more, ensuring seamless data flow and real-time collaboration across teams.

Can TO THE NEW help us migrate from legacy CRMs to Salesforce?

Absolutely. We specialize in secure, zero-data-loss migrations from legacy systems to Salesforce, ensuring data integrity and minimal business downtime throughout the transition.

Can you help with customizations and enhancements?

Yes. As a Salesforce service provider, we can tailor the platform to your specific business needs by customizing workflows, creating custom objects, developing Apex code or Lightning components, and enhancing existing modules to improve usability and performance.

How do I determine which Salesforce solution is right for my business?

A Salesforce consulting partner like us will analyze your business objectives, current processes, and technology stack to recommend the most suitable Salesforce products - such as Sales Cloud, Service Cloud, Marketing Cloud, or Data Cloud - based on your industry, scale, and goals.

Can a Salesforce integration consultant assist with real-time data synchronization between systems?

Yes. A Salesforce integration consultant helps connect Salesforce with ERP, marketing, finance, or custom systems using APIs, middleware, or tools like MuleSoft to ensure seamless and secure real-time data flow across platforms.

How can Salesforce improve customer service and support?

Salesforce empowers support teams with tools like case management, chatbots, knowledge bases, automated workflows, and AI-powered recommendations, delivering faster resolution times and personalized, omnichannel customer support.

Let’s Connect

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