Reinventing Keyword Research with the help of Custom GPTs

Amit Saxena
By Amit Saxena
Oct 31, 2025 6 min read

Reinventing Keyword Research with the help of Custom GPTs

Introduction

Every performance marketer knows the pain of keyword research. It’s the backbone of search marketing, but it’s also the most tedious part of campaign setup. Hours are lost cleaning exports, removing competitor terms, applying intent filters, and reordering columns to make the file upload-ready.

When Custom GPTs arrived, we saw an opportunity to finally automate this. We took two approaches while building our Custom GPTs - and then, realizing their limitations, went further and built a dedicated keyword research tool. What we learned along the way is what we want to share here: why Custom GPTs are a good prototype but a not so apt production solution, and why the future lies in purpose-built, domain-specific AI systems.

The Current State of Keyword Research

Keyword research is still a very manual, time-heavy process. Marketers start by brainstorming seed keywords from their knowledge of the business and customers, then use basic tools like Google Keyword Planner or even Google Search autocomplete to expand the list. They manually filter the keywords based on search volumes, competition, and trends - often exporting spreadsheets and comparing data line by line. Finally, they group keywords into themes and prioritize them through human judgment. Overall, there is enough scope for automation and here is what we did to achieve the results.

Experimenting with GPTs for Keyword Cleaning

First Attempt: The Straightforward Custom GPT

A straightforward starting point is to codify the existing keyword-research workflow into a Custom GPT via step-by-step instructions.

The GPT would:

  • Ingest seed keywords from exports
  • Validate columns for completeness
  • Apply exclusions and filters
  • Group by ad groups and intent
  • Output a structured keyword plan

On paper, it looked like everything that is needed. In practice, it was fragile. The system assumed too much from the user. If someone uploaded a file missing a column, or skipped a step, or asked an unrelated question mid-process, the GPT would continue anyway - and the output would be garbage.

This was our first realization: GPTs are too polite. They try to help even when they don’t have the right data. That’s dangerous in a workflow where accuracy is everything.

Second Attempt: The Role-Reversal GPT

To fix this, we flipped the model. Instead of the human driving the process, here the GPT acted as the orchestrator.

This “role-reversal GPT” acted like a senior strategist training a junior executive. It dictated the flow, validated inputs, and refused to move forward until each gate was cleared.

For example, it would stop and say:

  • “Your file is missing the ‘Competition (indexed)’ column. Please upload a corrected export"
  • “Are you targeting lead generation or branding? Please choose one before we proceed”

This made the workflow far more disciplined. The GPT enforced rigor, and the quality of outputs improved dramatically.

But it still wasn’t perfect. Because it lived inside a conversational framework, it was vulnerable to “process drift.” If a user asked a side question or changed the context mid-way, the GPT could lose its place. And while better than the first version, it still had moments where formatting slipped or hygiene checks were inconsistent.

This implied that GPTs are great prototypes, but they’re not production-ready tools.

Where GPTs Struggle and Lessons Learned

The biggest breakthroughs came not from what worked, but from where ChatGPT failed. Each failure pointed to a missing guardrail I needed to build into the system.

File Validation Errors

GPT often accepted incomplete keyword exports - sometimes missing critical fields like “Top of page bid” or “Competition.”

  • Problem: Bad data in meant bad data out
  • Solution: A QA step was introduced. If required columns weren’t present, the system rejected the file outright

Missed Exclusions

Even when told, GPT occasionally left in competitor brand terms.

  • Problem: These irrelevant terms could waste budgets if they slipped through
  • Solution: It is better to share a hard-coded hygiene exclusion list. Competitors and irrelevant queries are always stripped out automatically

Inconsistent Outputs

Sometimes GPT shuffled the column order or produced inconsistently formatted outputs.

  • Problem: Campaign managers couldn’t upload files without rework
  • Solution: A better approach is to lock the output schema to a strict order like this: 
    Ad Group | Keyword | Currency | Avg. monthly searches | 3-month change | YoY change | Competition | Competition (indexed) | Top of page bid (low) | Top of page bid (high) | Competitor_Brand_Excluded | Intent | Funnel | Generic_Flag

Wrong Intent Assumptions

GPT occasionally guessed whether the campaign was for lead-gen or branding - and guessed wrong.

  • Problem: Entire keyword lists were misclassified
  • Solution: The system now forces a user decision at the start: “Is this for lead generation or branding?”

Process Drift

If the user asked a side question mid-process, GPT sometimes “forgot” the workflow.

  • Problem: The entire keyword process could derail
  • Solution: Implement a strict gated flow. The system won’t progress until each gate is passed. No shortcuts, no drifting

These fixes transformed the tool from a flexible assistant into a disciplined operator. And that’s exactly what keyword research needs.

The Case for Purpose-Built AI Tools

The real breakthrough lies not in retrofitting general-purpose AI like GPTs, but in leveraging purpose-built, AI-powered keyword research tools. These solutions combine the power of automation with PPC/SEO-specific intelligence, enabling:

  • End-to-end workflows for keyword cleaning, clustering, and intent mapping
  • Consistent, accurate outputs without constant manual oversight
  • Scalability across thousands of keywords
  • Actionable insights tied to performance and content strategy

By focusing on precision and reliability, dedicated tools bridge the gap between AI experimentation and enterprise-level PPC/SEO needs.

Where GPTs Fit in the Journey

Custom GPTs provide an accessible way for marketers to experiment with AI, validate use cases, and understand what’s possible. They lower the barrier to entry and inspire innovation. But as businesses look to scale, the need shifts toward specialized tools that deliver predictable, high-quality results every time.

Conclusion

If you’ve been doing performance marketing long enough, you know how unforgiving keyword research can be. One missed exclusion, one wrong column, one misinterpreted intent - and you waste budget, time, and client trust.

This tool solves those problems It:

  • Blocks errors before they slip through
  • Enforces discipline through gates and checkpoints
  • Produces export-ready files that plug straight into campaigns
  • Codifies expertise so even junior staff deliver senior-level outputs

This isn’t just about saving time, It’s about raising the floor - ensuring no campaign leaves the table compromised because of human error or GPT’s flexibility.

The future of AI in marketing isn’t in generic assistants. It’s in domain-specific tools that combine AI’s intelligence with industry guardrails.

As veterans in this space, we shouldn’t settle for sandboxes. We should be building power tools - AI systems that scale our expertise, enforce discipline, and raise the baseline quality of work across the board.

Amit Saxena
By Amit Saxena
Oct 31, 2025 6 min read

Reinventing Keyword Research with the help of Custom GPTs

Cypher 2025 Bengaluru: How Enterprises Can Turn AI Insights into Scalable Action

Vikas Kumar Gupta
By Vikas Kumar Gupta
Oct 29, 2025 6 min read

Cypher 2025 Bengaluru: How Enterprises Can Turn AI Insights into Scalable Action

Introduction

At Cypher 2025 in Bengaluru, the spotlight shifted from what AI can do to how it should be done. The three-day summit (September 17–19) marked a turning point in India’s AI ecosystem - with discussions centered around trust by design, agentic systems, ROI-driven transformation, and responsible scaling.

The takeaway was clear: AI’s competitive edge no longer lies in generation, but in integration. The conversations focused on how enterprises and service providers can operationalize AI - making it intuitive, accountable, and outcome-oriented.

From Infrastructure to Intuition: Trust by Design

Key Learnings

  • Infrastructure is no longer the differentiator
    Compute and storage are commodities today. The differentiator is how well enterprises turn raw data into decisions through retrieval, workflows, and governance.
  • Multimodal is mainstream
    AI that combines text, images, voice, and telemetry data produces far richer insights. For example, a hospital combining patient notes (text), MRI scans (images), and doctor dictations (voice) can detect issues earlier and more accurately than relying on text alone.
  • Small Language Models (SLMs) can be more practical than LLMs
    A critical insight was why we default to large models for every use case when smaller, fine-tuned models can deliver the same business value at a fraction of the cost.

Examples:

  • Customer Support FAQs: Instead of deploying a 70B-parameter LLM to answer “How do I reset my password?”, a lightweight 1–3B parameter model trained only on FAQs can respond faster, with lower latency and at 1/20th the cost.
  • On-device AI: A logistics company using handheld scanners in warehouses can run an SLM directly on the device to classify damaged goods from images - no need for cloud-based heavy LLMs.
  • Banking Compliance Checks: A tuned SLM can validate loan applications against rulebooks. Using an LLM would be overkill, expensive, and potentially slower.
  • Takeaway
    SLMs enable cost-effective, domain-specific deployments where speed, cost, and edge deployment matter more than scale of language capability.
  • Trust is table stakes
    Privacy-first AI design is mandatory. Enterprises increasingly want data minimization, tokenization, and audit trails before signing off.
  • will evolve, not vanish
    AI isn’t about job elimination, but about role transformation. Repetitive tasks are automated, while humans focus on strategy, empathy, and oversight.

Implications for Service Providers

  • Not every client problem needs a giant LLM - smaller, domain-tuned SLMs can often do the job better and cheaper
  • Multimodal + privacy-first design must be the baseline in enterprise-grade delivery
  • Service firms must include role redesign and upskilling strategies when rolling out AI-driven transformations

Agentic Systems and Real ROI

Key Learnings

  • Agentic AI is production-ready The shift from simple chatbots to agents that plan, call APIs/tools, and verify outputs is already happening. These agents don’t just answer queries-they execute workflows.

Example: An insurance claim processing agent could:

  • Read uploaded documents (OCR + NLP)
  • Validate policy rules against a knowledge base
  • Call APIs for claim history
  • Summarize eligibility for a human adjuster to approve
  • ROI must be defined up front

    Successful AI programs start by identifying clear KPIs:

    • Time-to-resolution (reduce by 30%)
    • Cost per transaction (cut by 15–20%)
    • Accuracy (improved by 10% vs. baseline models)
    • Customer satisfaction (CSAT/NPS uplift of 5 points)
  • Without these, pilots become science experiments instead of business outcomes
  • Systemic AI > isolated pilots
    Enterprises that succeed with AI treat it as a system data pipelines, governance, observability, retrieval quality, and human oversight.

Example: A retail chain that implements AI-powered recommendations also establishes evaluation datasets, A/B testing pipelines, and drift monitoring. The result isn’t just a better model-it’s a sustainable recommendation engine.

  • India as an AI testbed
    With massive language diversity, a mobile-first population, and domain-rich industries (finance, healthcare, logistics), India offers the perfect ground to build global-grade, cost-efficient AI systems.
  • Position AI solutions around workflow automation, not just chat interfaces
  • Provide ROI dashboards alongside deployments
  • Create repeatable accelerators (RAG, agent frameworks, FinOps, observability)
  • Leverage India’s domain diversity to export solutions globall

Governance, GTM, and the Human Factor

Key Learnings

  • Governance is go-to-marketEnterprise buyers increasingly demand AI policies, explainability, and compliance artifacts before signing off. Far from being red tape, these are accelerators for adoption.

Example: A BFSI client may approve a loan-processing agent faster if it comes with model cards, bias audits, and explainability workflows.

  • Legacy organizations can reinvent
    Traditional enterprises can still compete-if they embrace product thinking build iteratively, define service-level objectives (SLOs), and integrate AI into customer-facing workflows.

Example: A legacy telecom could reimagine billing support with agentic AI rather than outsourcing to call centers.

  • Delight drives adoption
    Multilingual, voice-first interfaces and transparent explanations ensure AI is not just deployed but actually used. Trust is earned through design.

Example: A logistics AI system that explains “Why delivery will be delayed” (using weather + route data) will win more user trust than one that gives a generic update.

Implications for Service Providers

  • Develop explainability-first offerings
  • Bring product mindset into delivery-small, fast, iterative wins
  • Focus on voice-first, multilingual UX for wider adoption

A Legendary Session with Leander Paes

One of the highlights of Cypher 2025 was an inspiring session with the legendary Leander Paes. He shared his remarkable journey-born into a family of champions, growing up with the genetics of sport, and choosing tennis after giving up a promising football career at the Barcelona Academy. From his first steps at the Britannia Amritraj Academy to becoming India’s first Asian male inducted into the Tennis Hall of Fame, Leander’s story is one of relentless perseverance, reinvention, and adaptability.

What stood out was his philosophy that success is built on self-awareness and constant learning. He spoke of studying legends like Vishy Anand and Sachin Tendulkar, and how science-genetics, breathwork, brain mapping-played a role in his evolution as an athlete. His iconic “flying man” shot at Wimbledon, he said, was pure instinct and adaptability-qualities that remain critical not only in sport but also in technology and leadership.

Leander then drew a parallel to the world of technology and AI. In his words:

  • Artificial Intelligence is still artificial-it is data-driven. Human intelligence, emotions, and adaptability are what make the difference.
  • Athletes (and professionals in every field) must constantly reinvent themselves, learning faster than technology predicts their next move.
  • The real opportunity for India lies in combining foreign investment with Indian intelligence-building in India, creating jobs, and leveraging our unique emotional quotient that machines cannot replicate.

Twelve Principles to Apply Going Forward

  1. Start with outcomes, not models
  2. Treat AI as a system, not a component
  3. Keep humans in the loop for oversight
  4. Make privacy and safety features, not afterthoughts
  5. Measure ROI relentlessly
  6. Launch narrow, high-value workflows first
  7. Design for multilingual and multimodal reality
  8. Balance open-source and proprietary tools pragmatically
  9. Bake evaluation frameworks into delivery
  10. Build model-agnostic architectures
  11. Treat security and governance as differentiators
  12. Include a people and skills roadmap in every AI project

Closing Thoughts

Cypher 2025 made one truth undeniable: AI’s competitive advantage lies not in building bigger models, but in delivering trustworthy, outcome-driven systems. Its true value no longer lies in what it can generate, but in how seamlessly it integrates into workflows, makes context-aware decisions with guardrails, and scales safely across enterprise systems with governance and compliance. The playbook is clear: design for trust, measure relentlessly, automate workflows, and embrace multilingual voice-first adoption. Enterprises and service providers that follow these principles will not just ride the AI wave-they will shape its direction and create sustainable value.

Vikas Kumar Gupta
By Vikas Kumar Gupta
Oct 29, 2025 6 min read

Cypher 2025 Bengaluru: How Enterprises Can Turn AI Insights into Scalable Action

Custom Mobile App Development vs. Off-the-Shelf Solutions: What’s Right for Your Business?

Shivam Tiwari
By Shivam Tiwari
Oct 28, 2025 8 min read

Custom Mobile App Development vs. Off-the-Shelf Solutions: What’s Right for Your Business?

Introduction

Today's digital-first economy has made mobile apps more than merely a customer engagement channel. Often, they're the operational backbone, sales and brand experience. Still, there is one question that puzzles business leaders: whether you should spend on custom mobile app development or use an off-the-shelf option.

The answer is not in terms of speed or cost. It totally depends on the long-term goals, industry needs and how central the app is to the digital transformation journey. Here in this article, we will explore both options in depth to help make an informed decision.

What is Custom Mobile App Development and What it Offers

Custom mobile app development means building a mobile application tailored specifically for a business or need. Unlike generic apps, these are designed around specific workflows, customer expectations and brand identity. The process typically includes requirement analysis, UI/UX design, coding, mobile application automation testing, integration with existing systems, maintenance and ongoing support. Custom apps allow businesses to have complete control over the product - from functionality to security - making them ideal for businesses that view mobile as a strategic growth driver.

Pros

  • Complete Control: Businesses can decide exactly which features, user flows and integrations are included. This may be critical for industries like health tech , finance and logistics where compliance and security are non-negotiable.
  • Strong Branding and User Experience: Brand identity can be reflected on every screen by personalised UI and content. Custom apps enhance user engagement by delivering a seamless and personalized experience.
  • Scalability and Flexibility: Custom mobile apps are flexible enough to grow with the business. New modules, features or workflows can be added without being limited by a vendor’s roadmap.
  • Competitive Differentiation: A custom app allows unique functionality that sets businesses apart from competitors relying on standard, off-the-shelf solutions.
  • Optimised Performance and Security: Custom mobile apps provide higher efficient performance, faster load time and more robust security measures.
  • Long-Term ROI: Initially development cost may be on higher side but owning a custom mobile app reduces long-term costs related to licensing, subscriptions and vendor dependency.

Cons

  • Higher Initial Cost: A custom mobile app solution requires a higher initial investment due to different project development phases especially if the app is complex.
  • Longer Time to Launch: Compared to off-the-shelf solutions, developing a custom mobile app from scratch takes more time to market which can affect short-term launch plans.
  • Dependency on a Reliable Development Company: To achieve success, choosing a skilled mobile app development company plays a crucial role. We at To The New have a dynamic team of skilled professionals. We can provide a tailored solution that meets specific business needs, combining our expertise in custom mobile app development services and software engineering services to deliver a secure, scalable and high-performing app.

Custom mobile app development is ideal for businesses that prioritise control, scalability, branding and long-term growth over short-term cost and speed.

What are Off-the-Shelf Solutions and what it Offer

Off-the-shelf apps are pre-built by vendors to provide general business solutions. They are ready to use with minimal or no changes and provide standard functionality such as scheduling, inventory management and basic CRM tasks. Businesses with limited budgets or tight timelines can use these as these are quick to deploy.

Pros

  • Lower Initial Cost: Initial investment cost is low because the app is already developed and there is no need for specific design and development.
  • Faster Deployment: These apps can go live quickly within days or weeks as they are pre-built.
  • Tested and Supported: These apps are properly tested at vendor’s as well as end-user’s end as they are already being used widely. Businesses are relieved from ongoing maintenance as it is handled by the vendor.
  • Simplicity: Off-the-shelf apps may cover most requirements without additional customization for businesses with standard needs.

Cons

  • Limited Customisation: There are restrictions for businesses to use the features and workflows provided by vendors which may not align perfectly with business needs.
  • Generic User Experience: Brand identity may not be reflected in the terms of design and content. This may weaken the customer engagement.
  • Integration Challenges: There may be restrictions when integrating an off-the-shelf app with existing systems, databases or third-party tools.
  • Vendor Dependency: Off-the-shelf apps are dependent on the vendor due to this app’s flexibility is limited.
  • Potential Scalability Issues: Off-the-shelf solutions have less potential for unique or large-scale requirements.

These solutions are ideal for businesses that need a quick, cost effective and reliable solution without extensive customisation or complex integrations.

Choosing iOS, Android or Hybrid

After it has been decided to go ahead with the custom development, another very important question comes: what platform should be used: iOS, Android or cross-platform/hybrid solution?

  • iOS app development provides excellent performance, smooth UI/UX, direct access to the latest Apple features and strong security measures, which are especially useful in apps dealing with sensitive information like healthcare, finance or payment apps. It gives direct control of design and functionality, which is best for companies targeting premium users or segments where iOS adoption is strong.
  • Android app development gives access to a wider, global base and accommodates a greater range of devices. But it has to be optimally approached so that device fragmentation can be handled and performance across platforms can be made consistent.
  • Hybrid or cross-platform frameworks like React Native or Flutter enable companies to create a single app that can run on several platforms. While this reduces development time and cost considerably, some native experience aspects like UI polish or performance might slightly be impacted in edge cases.

Selecting the most appropriate method will rely on the target market, budget, technical needs and plans for future development. A skilled mobile app development company such as To The New, can assist in making these decisions to choose the best solution that suits business objectives.

How to Choose the Right Mobile App Development Company

Choosing the right mobile app development partner is crucial, especially for custom mobile app development. Here are 5 key factors:

  1. Proven Experience
    Look for expertise in custom mobile app development services, particularly in iOS app development with a track record across industries.
  2. Strong Portfolio & UX 
    Check for apps with great UI/UX, smooth performance and satisfied clients. Past projects reveal design and technical capabilities.
  3. Modern Engineering Competence
    Ensure the company is skilled in software engineering, digital engineering, digital transformation services and emerging technologies like Generative AI(GenAI) to build scalable, intelligent and robust apps.
  4. Automation & Testing
    A reliable partner uses mobile application automation testing to ensure performance, stability and reliability across devices.
  5. Communication & Support
    A reliable partner ensures clear communication, provides transparent cost estimates and a structured process for maintenance, updates and scalability.

A strong software development company like To The New can guide through design, development, testing and post-launch support, ensuring the app aligns with business goals and user expectations.

Understanding Costs and ROI

It is crucial to understand the costs and potential returns when choosing between custom and off-the-shelf solutions.

  1. Initial Investment vs Long-Term Value
    There is a higher initial cost in custom development but it often delivers great returns over the time because the app aligns with the business goals and workflows.
  2. Hidden Costs to Consider
    There may be additional costs, including licensing fees, vendor lock-in, integration challenges, maintenance, security updates and scaling for both types of apps. Having an awareness about these may prevent budget surprises.
  3. Measuring ROI
    There are multiple forms of return on investment: improved operational efficiency, higher customer satisfaction, stronger competitive differentiation, increased conversions, reduced manual effort and fewer support issues. A well built app can pay off well beyond just financial metrics.

It is important to evaluate both upfront costs and long-term ROI to make a strategic choice that supports growth, efficiency and customer engagement.

Final Thoughts

We have discussed every fact of both custom mobile development and off-the-shelf solutions. The choice between them is a strategic one that best suits the needs of the company, the expectations of the client and the goals for expansion.

While off-the-shelf solutions offer quicker deployment and lower upfront costs, making them suitable for standard business needs, custom apps offer control, scalability, strong branding and optimised performance - all of which are ideal for businesses with unique workflows or long-term growth goals. Platform selection - iOS, Android or hybrid - adds another level of complexity. To The New, a reputable mobile app development company, can help you make the best choice. Assessing cost, return on investment and hidden costs guarantees that your investment has a significant business impact. The right approach turns your mobile app into a strategic growth engine.

Shivam Tiwari
By Shivam Tiwari
Oct 28, 2025 8 min read

Custom Mobile App Development vs. Off-the-Shelf Solutions: What’s Right for Your Business?

Your Expert Guide to Smart TV App Development: Cracking the Big Screen

Shishupal Singh Shakya
By Shishupal Singh Shakya
Oct 23, 2025 5 min read

Your Expert Guide to Smart TV App Development: Cracking the Big Screen

Introduction

Smart TVs have redefined how people consume media, combining the comforts of traditional television with the personalization and interactivity of modern apps. Smart TV app development is becoming a crucial part of many brands’ mobile app development solutions, offering entrepreneurs and businesses an exciting opportunity to expand into living rooms across the globe.

If you’ve ever thought, “how do you make a smart TV app?”. This blog breaks down the essential platforms, development tools, and best practices for building high-quality, high-performance smart TV apps tailored for today’s connected audiences.

The global smart TV market is projected to hit $284.19 billion by 2025, and the rise of video streaming services and OTT platforms is fueling this growth. In the U.S., smart TV household penetration has risen from 32% in 2019 to 72% in 2024, with 88% of smart TV owners using their devices primarily for streaming.

Smart TV Ecosystem

When considering smart TV application development, it’s crucial to understand the different operating systems and their development environments. All platforms have their own development kit or IDE, design patterns, and app distribution mechanisms.

Major Smart TV Platforms

PlatformKey Features
Android TVBacked by Google and widely adopted by brands like Sony and TCL. Hold the largest market share across the globe.
Samsung TizenPowered by a Browser based OS, it supports apps built with JavaScript/HTML5.
LG webOSSimilar to Samsung Tizen, a browser based OS
Apple tvOSApple’s OS for TVs embedded with the Apple TV hardware
Roku OSPopular in the U.S., known for its neutrality in content prioritization. Uses BrightScript for app development.
Amazon Fire TVCompatible with Fire OS SDKs, Android Studio, and HTML5 apps, offering a rich set of tools for OTT platforms and video streaming.

Tech Stack: How Do You Make a Smart TV App?

There are two primary development paths: native (for platform-specific performance) and cross-platform (for broader reach and code reusability).

1. Native Development

Native development of smart TV apps uses platform-specific technologies for optimal performance.
Android TV apps are built with Kotlin or Java, Leanback library, and Jetpack Compose for TV.
Tizen relies on JavaScript, HTML5, CSS, and React, while webOS uses JavaScript, React, and Enact.

PlatformTechnologies
Android TVKotlin/Java, Leanback library, Jetpack Compose for TV
TizenJavaScript, HTML5, CSS, React
webOSJavaScript, React, EnactI
tvOSSwift/Objective-C, SwiftUI, TVMLKit
RokuBrightScript, SceneGraph
Fire TVJava/Kotlin, Kepler

2. Cross-Platform & Hybrid Development

Cross-platform and hybrid development allows smart TV apps to run on multiple platforms using frameworks like React Native, Flutter, and HTML5/JavaScript. With these solutions, developers can target Android TV, Apple TV, tvOS, Tizen, webOS, and Fire TV, often improving code reusability and reach.

FrameworkPlatforms
React Native (react-native-tvos)Android TV, Apple TV
FlutterAndroid TV, tvOS (experimental)
HTML5/JS & JS FrameworksTizen, webOS, Fire TV

Smart TV App Testing

Smart TV app testing is crucial to ensure consistent performance, seamless navigation, and cross-platform compatibility. Unlike mobile or web applications, smart TV apps must be optimized for the 10-foot user experience, accounting for remote-based navigation, slower device processors, and diverse screen resolutions across TV models and brands.

After development, distributing your smart TV app across various application stores, such as the LG Seller Lounge, Samsung Seller Office, Google Play Store (for Android TV), Apple App Store (for tvOS), and the Roku Channel Store also needs careful attention to their platform compliance and guidelines.

Conducting professional and platform-targeted testing ensures your app meets the strict quality, performance, and design standards set by each ecosystem. This reduces the risk of rejection and minimizes the approval cycle back-and-forth, saving valuable time and accelerating your app’s go-to-market.

Key areas of testing include:

  • Focus management and navigation
  • Overscan testing
  • Video playback (buffering, quality, ABR, Subtitles, SSAI & CSAI)
  • Network performance for OTT platforms
  • Compatibility for different screen sizes
  • Compatibility across different models and firmware
  • Performance testing (VST, Memory and CPU usage, Crash & freeze scenarios)

Smart TV App Monetization

Smart TV apps can earn money in several ways. One common method is showing ads during shows or videos using a smart system called Server-Side Ad Insertion, which makes the ads play smoothly. Some apps offer subscriptions where users pay monthly for extra features or to watch without ads. Others may offer in-app purchases, like paying to unlock special content. Brands pay to feature their products inside the App and monitor how people use their App to earn more. A good balance of user experience and smart planning helps apps grow and make money.

Factors Affecting Smart TV App Development Cost?

Understanding the factors affecting smart TV app development cost is essential for budgeting:

  • Platform diversity: The number of devices that you would like the app to support
  • Custom UI/UX & Features: The customisation of UI/UX and the List of features to be built up
  • Video integration: Streaming protocols, DRM, ad insertion
  • Backend & 3rd Party services: CMS, user accounts, analytics, subscription management
  • Maintenance: Regular updates for OS versions and security patches

Conclusion

Smart TV app development opens direct access to millions of viewers through the home's primary entertainment hub. Whether you're creating a streaming service, expanding digital offerings, or building one of the best apps for a smart TV, success lies in selecting the right technologies, crafting living-room-friendly interfaces, and ensuring robust performance.

If your team already has experience in Android app development or iOS application development, you're well-positioned to transition into this space. Leveraging your existing skills in mobile applications testing can also fast-track your QA processes across TV platforms.

For enterprises, integrating Smart TV into your product strategy is more than just an app—it’s a key pillar of broader digital transformation services.

So if you're considering building a SmartTV app you now have the roadmap. Dive in, build, test thoroughly, and get ready to see your brand come to life on the big screen.

JS-Roku

Shishupal Singh Shakya
By Shishupal Singh Shakya
Oct 23, 2025 5 min read

Your Expert Guide to Smart TV App Development: Cracking the Big Screen

The Real Cost of Website Development Services in the USA

Khan Mohammed Tabish
By Khan Mohammed Tabish
Oct 17, 2025 6 min read

The Real Cost of Website Development Services in the USA

Why Does Website Development Cost Vary in the USA?

Multiple factors contribute to web development costs, and these can be categorized based on the services an organization provides. The cost of website development in the USA is influenced by multiple factors, including project complexity, team structure, and ongoing maintenance. According to GoodFirms’ 2025 web development cost survey, business websites may cost between $3,000 and $60,000+ depending on features and scale.

To begin, let’s break down the high-level services required to build an end-to-end application.

What Are the Key Phases of Web Development Solutions?

Requirement Processing

A reliable web development company typically invests significant time in multiple rounds of discussions with the client to understand their requirements and the underlying business case fully. This helps them provide better guidance, suggest alternatives, and recommend the most suitable approaches. During the Requirement Processing phase, the primary costs come from the involvement of the business team.

Architectural Design- What Drives Costs Here?

Once the Business team completes the requirement understanding discussion, it moves to the Senior Development Team to create the architectural diagram and the flow of the application. This phase is very crucial because many decisions are taking place here, like:

  • Selection of a programming language for developing a web application largely depends on the client’s requirements. For example, if the application is expected to have a mobile-heavy user base, then adopting a responsive web design approach becomes essential. Impacts scalability and future digital transformation.
  • Selection of infrastructure and Provider services is another major factor contributing to development costs. Defining the application’s requirements carefully is crucial to avoid unnecessary infrastructure expenses. For instance, if security is a priority, implementing HTTPS becomes essential. At this stage, the decision is also typically based on the services needed and a cost comparison among available providers. AWS even provides a cost calculator for transparency.

Once the decisions are made, the team creates an architectural diagram that explains everything in High Level. It also explains the complete journey of the user's interaction with the application.

Estimation- How Do Companies Calculate Costs?

Once the architecture diagram is finalized, it is handed over to the development team to estimate the effort required for the proposed design and requirements. The team consolidates these details into an estimation document, outlining the features along with the time needed for each task. This document forms the basis for calculating the overall development cost.

Additionally, application testing contributes to the total cost. Depending on whether manual testing or automated testing is chosen, the associated expenses will vary.

Development

This is where the estimate turns into code. The cost here is primarily a factor of Time x Team Size x Hourly Rate.

Frontend Development: Building the user interface that the user interacts with. Costs change based on complexity of animations, single-page application (SPA) frameworks (React, Angular, Vue), and responsive design.

Backend Development: Building the server, database, and application logic. This is the engine of the website. Complexity (user accounts, data processing, integrations) is the main cost driver here.

Content Management System (CMS): Will the client need to update content themselves? Options range from budget-friendly WordPress to enterprise-level headless CMS like Strapi, Contentful etc, each with different development costs.

Quality Assurance (QA) & Testing: This is one of the very important phases of application development where the complete testing of the application is required.

Bugs found after launch are 10x more expensive to fix. Include: Functional Testing Usability Testing Performance Testing Security Audits/Penetration Testing.

The Ongoing Cost or the Hidden Cost of Custom Website Development

Many clients think cost ends at launch. It doesn't.

Hosting & Infrastructure: Recurring monthly/annual fees for servers, databases, and CDNs (e.g., AWS, Google Cloud, Azure). This fee is also dependent upon how much the usage or the traffic on your site, So this cost is not fixed.

Domain Name: Annual renewal fee of the domain provider.

SSL Certificate: Annual renewal for HTTPS (now a standard, not an option).

Maintenance & Support: Websites are not static. Costs for fixing bugs, updating software for security, and providing technical support. Often a monthly retainer.

Content Updates: Who adds new blog posts, products, or images? If the agency does it, this is an ongoing cost.

Marketing & SEO: A website is useless without visitors. Ongoing SEO, Google Ads, and social media marketing are separate, significant costs.

Key Cost Variables

Complexity: A simple 5-page brochure site vs. a custom e-commerce platform with 10,000 products. This is the main cost factor.

Team Location and Structure: This is one of the most important aspects of web development cost. A Freelance developer is Lower cost but higher risk, single point of failure. The Web development agency provides the Higher cost, but offers project management, diverse expertise, and reliability.

Integrations: Connecting to third-party systems (e.g., ERP, payment processors, booking systems) adds substantial development time and cost.

Interaction: If your application is B2B or B2C, if your application’s interaction is with the external users then we should be more cautious about the security, performance etc.

How Much Does Web Application Development Cost in the USA?

For small businesses, a basic corporate site may cost $5,000–$15,000, while custom website development with e-commerce features can exceed $60,000. A robust web application development project, including web application security audits, often crosses $100,000.

Forbes notes that professional websites can start at $1,500 and increase significantly with premium features, marketing tools, and integrations.

How to Reduce Website Development Costs Without Compromising Quality?

Have a Clear Vision: The more detailed your requirements, the more accurate the estimate.

Get Multiple Quotes: But remember: the cheapest option is often the most expensive in the long run due to rework. So get multiple quotes from a reliable web development company.

Prioritize Features (MVP): Build a Minimum Viable Product first, then add features later based on user feedback.

Ask What is Included: Does the quote include project management, hosting, and maintenance? Always ask for a detailed breakdown.

Conclusion:

The real cost of website development services in the US depends on complexity, integrations, and ongoing operations. Instead of chasing the lowest quote, businesses should look for a reliable web development company that balances cost, quality, and innovation. By focusing on quality and expertise, you secure a powerful asset that drives growth, enhances user trust, and delivers a strong return on investment far beyond the launch date. Ultimately, the right development partner ensures you pay for value and performance, not just code.

Khan Mohammed Tabish
By Khan Mohammed Tabish
Oct 17, 2025 6 min read

The Real Cost of Website Development Services in the USA

Website Development Trends in 2026: What US Businesses Should Invest In

Kondipudi Pradeep
By Kondipudi Pradeep
Oct 13, 2025 11 min read

Website Development Trends 2026: What US Businesses Should Prioritize

Why Early Website Modernization Matters

There’s an old saying: “The early bird gets the worm.” But in website development, it’s not about being first - it’s about being ready. Ready to give every visitor a clear, meaningful experience, and ready to handle the unexpected.

At TO THE NEW, we learned this the hard way while overhauling an e-commerce client’s website last year. We had polished the UI, optimized page speeds, and streamlined checkouts - everything a modern website needs. Then came the big sale. Orders were pouring in, but payments weren’t going through. After a quick investigation, we found the payment gateway had stalled. Thankfully, our backup plan kicked in, and we switched gateways without losing a single sale.

Experiences like this taught us a simple truth: modern website development process isn’t just about sleek designs or the latest trends. It’s about anticipating problems, building systems that adapt, and keeping the business running smoothly.

Whether you’re launching a new site or upgrading an existing one through a web development company, investing in the right tools and architecture today ensures your customers have a seamless experience tomorrow - and that your website is ready for whatever comes next.

Do all website trends matter for your business?

Not every business needs the same digital wardrobe. An e-commerce store may thrive on the latest checkout tools, while a law firm might just need clear messaging and trust signals. Hospitals, real estate agencies, restaurants - each have their own priorities.

That’s the beauty of today’s web development solutions: choice. You don’t want to implement every shiny update in the website development process - just the ones that make your customers’ lives easier. For some, that’s custom web application development services with smart integrations. For others, it’s a clean, mobile-first site that nails the user experience.

This article will walk you through the web development trends shaping 2026, showing which ones are must-haves for every sector - and which are nice-to-haves that you can pick up only if they fit.

Must-Have Website Features Every Business Should Invest In Data Analytics & Insights: Know Your Customers

Imagine running a website without really knowing how your visitors behave - it’s like trying to care for patients without looking at their charts. In 2026, understanding user behavior isn’t just a nice-to-have; it’s essential for every business, including healthcare.

Basic analytics can tell you which pages people visit, how long they stay, and where they drop off. But that’s just the starting point. Modern AI-powered tools - like Google Analytics 4, Hotjar, or Heap - combined with predictive AI models, go a step further. They uncover patterns, anticipate user needs, and even suggest personalized experiences automatically.

Take a recent project we handled for a healthcare client. We helped them automate their insurance workflow using AI. Now, patients visiting the website could:

  • Receive tailored recommendations for the insurance plans they were eligible for
  • Submit forms automatically for prior authorizations and claims
  • Track claim status in real-time, getting updates without having to call or email

Seeing this system in action was eye-opening. Not only did it make the patient experience faster and smoother, but it also freed up staff to focus on more critical tasks. A website using analytics and AI in this way isn’t just a static portal anymore - it becomes a smart, interactive platform that anticipates needs and delivers value proactively.

From my experience, analytics is never just about the numbers. Every click, scroll, or interaction is a clue about what works, what doesn’t, and how to improve. Businesses that embrace AI-driven insights make smarter decisions, reduce guesswork, and invest in web development services that genuinely pay off. When used thoughtfully, AI tools don’t replace human intuition - they enhance it, helping your website evolve alongside your customers and giving you a real competitive edge.

Cybersecurity & Data Privacy

Trust is fragile - a single security breach can undo years of hard-earned brand reputation. In 2026, US consumers are more aware than ever of where their data goes. Regulations like CCPA and evolving FTC guidelines are pushing businesses to take privacy seriously.

From my experience, a recent security test we conducted for a client highlighted just how easy it is to overlook potential risks. On paper, their application seemed solid and modern. In practice, however, the results were alarming. We discovered vulnerabilities that hadn’t been on our radar. That moment was a wake-up call for the entire team: no website, no matter how carefully built, is immune to blind spots.

Key lessons we take from these tests include:

  • Detect vulnerabilities early – don’t wait for issues to reach users
  • Learn quickly– analyze findings thoroughly to understand root causes
  • Fix gaps promptly– implement patches and safeguards before any damage occurs

The broader takeaway? Quality engineering isn’t just a technical requirement - it’s a trust-building exercise. Making testing a core part of the development process ensures your website is secure and protects both your users and your brand reputation.

Core Web Vitals & Performance Optimization

A fast website isn’t just convenient - it silently signals professionalism. Visitors trust sites that load quickly, while slow pages can create doubt about the business behind them.

In 2026, performance isn’t just about “make it fast.” Core Web Vitals measure real responsiveness:

  • Largest Contentful Paint (LCP)– how fast the main content loads
  • First Input Delay (FID)– how quickly the site responds to user actions
  • Cumulative Layout Shift (CLS)– stability of visual elements

These metrics help businesses identify where a site lags and fix issues before users notice. Combining Core Web Vitals with mobile-first strategies and progressive web apps (PWAs) makes speed even more critical. Mobile users are impatient, and slow pages can cost more customers than desktop delays ever would.

Fast, stable sites are not just a nice-to-have. They improve user experience, build trust, and give your business a competitive edge. A website that performs well quietly tells visitors your business is competent, reliable, and ready for their needs.

Web Accessibility (ADA Compliance)

A website that works for everyone doesn’t just include more people - it creates more opportunities. Accessibility isn’t simply about meeting legal requirements like ADA compliance in the US; it’s about demonstrating inclusivity in action. Features such as screen-reader support, captions, and proper color contrast send a clear message: “This space was built for you, too.”

Accessibility isn’t a new concept - it has been important for years. But in 2026, it’s more critical than ever. Stricter enforcement of ADA guidelines, evolving WCAG standards, and growing customer expectations make it impossible for businesses to treat accessibility as optional.

Key points to focus on for modern accessibility:

  • Screen-reader support – ensure all users can access content audibly
  • Captions and transcripts – provide alternatives for audio and video content
  • Color contrast and readability – make content visually clear for users with visual impairments
  • Inclusive design from the start – build accessibility into the website rather than adding it later

By prioritizing these elements, businesses not only comply with regulations but also create a more welcoming experience for all users, improving engagement, trust, and reach.

Nice-to-Have Trends for Sector-Specific Needs

These are the upgrades - the finishing touches that turn a functional website into a brand statement. They’re the add-ons to the must-haves we covered above, not essential for day-to-day operation but often essential for standing out.

Headless CMS & Composable Architecture

For media companies, SaaS providers, and enterprises managing multiple channels, a Headless CMS with composable architecture can be a true lifesaver. Its benefits, however, extend beyond traditional use cases.

We recently worked on a government-related website where business owners could get approvals to set up new businesses. Rules, regulations, and government updates changed almost daily, so the team needed a way to update content instantly without going through lengthy development and deployment cycles.

By implementing a Headless CMS with composable architecture, administrators could:

  • Update forms and guidelines instantly without developer intervention
  • Push policy changes across multiple channels in minutes
  • Streamline content management so updates happen smoothly and reliably

The system worked flawlessly. Tasks that previously took days now took minutes, making life easier for both administrators and end users. This project highlighted how modern web development solutions can turn complex, dynamic content into an easily manageable process.

For smaller businesses, traditional CMS platforms may still suffice. But in fast-changing environments with frequent updates and multiple channels, Headless CMS and composable architecture can be truly game-changing, offering speed, flexibility, and control that traditional systems can’t match.

Smart E-Commerce Features

Remember the eCommerce example from the introduction, where a quick switch in the payment gateway saved the day? That experience shows why smart e-commerce features are so important.

Key features that make a difference include:

  • One-click checkouts – reduce friction and speed up purchases
  • Subscription models – encourage repeat business and customer loyalty
  • Personalized loyalty programs – keep customers engaged and coming back

These features aren’t just flashy add-ons. They streamline the buying process, minimize abandoned carts, and enhance the overall shopping experience. For retail and direct-to-consumer businesses, implementing these smart e-commerce tools can be the difference between closing a sale and losing a customer.

AR/VR Experiences

Imagine trying on shoes virtually before buying, or taking a 3D walkthrough of a house from your living room. AR/VR doesn’t just add flair - it reduces uncertainty and builds confidence for customers in purchase-heavy industries like retail, real estate, and education.

Key benefits of AR/VR include:

  • Virtual try-ons: let customers experience products before purchasing
  • 3D walkthroughs: give a realistic sense of spaces or products remotely
  • Enhanced engagement: make the shopping or learning experience more interactive

For some industries, AR/VR may be less relevant. Customers of consulting firms or legal practices often prioritize clarity and authority over immersive experiences. But across sectors where user experience matters, AR/VR is redefining what it means to engage customers and interact with digital content.

2026 Web Development Trends You Should Know

TrendRelevant SectorsPossible Technologies / Tools*
Data Analytics & InsightsAll sectors; especially healthcare, finance, retail/eCommerce, education, SaaSGoogle Analytics 4, Hotjar, Heap, Power BI, Tableau, AI-driven predictive analytics, Python/R for data modeling
Cybersecurity & Data PrivacyAll sectorsSSL/TLS, HTTPS, Zero-Trust Security, Multi-Factor Authentication, Cloudflare, AWS Shield, encryption tools, secure payment gateways
Core Web Vitals & Performance OptimizationAll sectorsGoogle Lighthouse, PageSpeed Insights, Next.js / React optimization, CDNs (Cloudflare, Akamai), lazy loading, image optimization (WebP/AVIF)
Web Accessibility (ADA Compliance)All sectorsWCAG 2.2 Guidelines, ARIA roles, screen reader testing tools, UserWay, axe DevTools, color contrast checkers
Headless CMS & Composable ArchitectureMedia, SaaS, enterprises, government websites, multi-channel platformsStrapi, Contentful, Sanity, GraphQL, Next.js, APIs for composable components
Smart E-Commerce FeaturesRetail, eCommerce, direct-to-consumer brands, subscription businessesShopify Plus, BigCommerce, Stripe, ReCharge, Bolt, custom web application development services
AR/VR ExperiencesRetail, real estate, education, tourism, training & simulationUnity, Unreal Engine, WebXR, Three.js, ARKit/ARCore, A-Frame

Note: *This column is for reference only - not endorsements or recommendations.

Wrapping Up

Website development in 2026 isn’t about chasing every shiny trend - it’s about making the right investments. Some are must-haves that keep your business trustworthy, like security, accessibility, and performance. Others are nice-to-haves - sector-specific trends that can help you stand out, like AR/VR, Headless CMS & Composable Architecture, or Smart E-Commerce Features powered by generative AI.

And this applies no matter where you operate - whether you’re in retail and eCommerce, healthcare, finance and banking, education, technology and SaaS, real estate, hospitality and travel, professional services, or even manufacturing and logistics. Every industry has its must-haves, and every industry has its nice-to-haves.

If you’ve read this far, chances are you’re already thinking about where your own website stands in the website development process. Maybe you’re solid on the basics but curious about which custom web application development services could give you that extra edge. If that’s the case, feel free to reach out - we’re always up for a conversation about what’s practical, what’s possible, and what makes the most sense for your business.

Kondipudi Pradeep
By Kondipudi Pradeep
Oct 13, 2025 11 min read

Website Development Trends 2026: What US Businesses Should Prioritize

Innovation at the Edge: How Tabcorp and TO THE NEW are harnessing AI through Collaboration

Jacob Koshy
By Jacob Koshy
Oct 13, 2025 4 min read

Innovation at the Edge: How Tabcorp and TO THE NEW are harnessing AI through Collaboration

Introduction

Artificial Intelligence is no longer just a buzzword in the tech sector; it is rewriting the rules of competition. Industries from around the world are discovering that success depends not only on adopting new technologies but also on cultivating ecosystems that can continually innovate, experiment, and adapt.

It was against this backdrop that Tabcorp, Australia’s largest wagering and media organization, recently partnered with TO THE NEW, alongside Amazon Web Services (AWS) and Databricks, to host a two-day AI Hackathon. Designed as more than just a coding sprint, the Hackathon became a collaborative testbed for fresh ideas, creative problem-solving, and real-world applications of Artificial Intelligence.

A Gathering of Ideas and Energy

The event represented a great intersection of innovation, collaboration, and strategy. Over 185 participants came together to design and present 37 prototypes that addressed Tabcorp’s real-world business challenges. Bringing together participants from Sydney, Brisbane, Melbourne, and India-based locations, the hackathon became a testbed for how we can practically apply AI to real-life challenges.

Across two high-energy days, the atmosphere was equal parts competition and collaboration. Teams brainstormed, coded, tested, and iterated in rapid cycles, culminating in final presentations judged by an expert panel. Seven concepts emerged as standout ideas demonstrating technical ingenuity and commercial viability. The breadth of ideas reflected the transformative potential of AI across multiple business dimensions.

Why Hackathons Matter More Than Ever

Today, when technology is evolving at an unprecedented pace, hackathons are emerging as more than innovation showcases; they are strategic tools. For organizations, the ability to quickly test, prototype, and validate AI-driven solutions can shorten innovation cycles and reduce the risks associated with large-scale transformation projects.

This mindset that innovation is not the product of isolated teams but of collaborative ecosystems is what makes such initiatives critical. By engaging cross-functional talent and encouraging experimentation, hackathons turn ideas into prototypes that can serve as launchpads for future investments.

Building a Culture of Innovation Beyond Technology

The hackathon’s significance extended beyond technical outcomes. It also demonstrated the cultural shift required for organizations to fully embrace AI. For many participants, the event was less about competing and more about collaborating across boundaries - geographical, organizational, and disciplinary.

TO THE NEW’s long-standing relationship with both AWS and Tabcorp created a natural synergy that elevated the outcomes. Together with Databricks, these partnerships enabled teams to bring the best of cloud, data, and AI capabilities into play. For TO THE NEW, already being a partner with AWS and Databricks meant stepping into the event with a shared language, established trust, and technical camaraderie that accelerated innovation for Tabcorp.

Partner with us for a scalable, innovative and engaging digital solution! Talk to our expert  

By creating a platform where offshore teams worked seamlessly with onshore colleagues, the event highlighted the importance of global collaboration in solving complex problems. It also reinforced Tabcorp’s position as a company committed to exploring the future of digital innovation, not just within Australia but with partners across borders.

Looking Ahead: AI as a Strategic Driver

The success of the hackathon leaves both Tabcorp and TO THE NEW with valuable momentum. For Tabcorp, the prototypes generated provide a pipeline of ideas that can be explored further, tested at scale, and potentially integrated into its digital and operational strategies. For TO THE NEW, the event reaffirmed its role as a partner that can bridge technical expertise with industry-specific insights.

Most importantly, the initiative demonstrates how Artificial Intelligence can no longer be approached as a standalone technology. Its true potential lies in how organizations integrate it into their business strategy, culture, and customer engagement. Hackathons like this serve as microcosms of what that integration can look like: agile, experimental, and collaborative.

As industries globally race to unlock the true AI potential, the collaboration of Tabcorp, AWS, Databricks, and TO THE NEW stands out as a case study in how ecosystems can accelerate innovation. It shows that AI adoption is not just about investing in cutting-edge tools or setting up data pipelines; it is about creating ecosystems where ideas are tested, people collaborate, and new possibilities emerge. The prototypes are more than just ideas on a whiteboard; they are the first steps toward shaping the future of wagering, media, and beyond.

Jacob Koshy
By Jacob Koshy
Oct 13, 2025 4 min read

Innovation at the Edge: How Tabcorp and TO THE NEW are harnessing AI through Collaboration

Global Guide to Lottery Laws: Industry Insights Across Borders

Manvi Sharma
By Manvi Sharma
Oct 3, 2025 9 min read

Global Guide to Lottery Laws: Industry Insights Across Borders

Introduction

Lotteries may seem to be easy on the surface - purchase a ticket, cross your fingers, and hope to hit the jackpot. However, any person in this business will be aware that it is a lot more complex. Beneath these shiny advertisements and lottery cards is an impenetrable tangle of legislation, licensing paradigms and compliance pitfalls.

For startup founders, consultants, and operators, these rules aren’t just background noise. They determine the way products are constructed, the rate at which companies can grow, and in a few instances, the feasibility of a business. What is legal in one nation may be a criminal offence in another country. Getting the landscape wrong does not merely cost in terms of revenue that it would otherwise have generated, it can also cost in terms of fines, lawsuits or even banishment to a market.

If you’re new to this space, it’s useful to start with a basic introduction to lotteries or explore lottery prize divisions before diving into the global legal landscape.

Here is a country-by-country overview of the lottery legislation differences, and more to the point, the implications of the lottery legislation as it relates to building or advising in this area.

United States: A Patchwork that Demands Patience

The US market is also among the hardest markets to crack. Every state creates its own regulations which implies that there is no playbook to national growth. In New York, it might be legal, but in Utah, the same thing might be illegal.

Big ones such as the California lottery are a billion-dollar machine. There is plenty of scope for lottery technology services and service providers that can assist state lotteries in modernising payments or distribution.

The thing is, however, that federal tax may take 37 percent (progressive top bracket), plus state tax, of the winning. That is counterproductive to consumer appetite. And since interstate selling is prohibited, cross-border scaling is slow and costly.

B2C should not be the first thing to venture into the U.S. unless you are already a deep-pocket and politically established business. B2B partnerships at the state level - the sale of compliance tools, the sale of technology, or infrastructure is smarter.

  • Market Size - USD 64.15 billion (2024)
  • Average Number of Operators - ~48 (state and territory lotteries)

Sources: U.S. Lottery Market Size & Outlook, 2024-2030, TurboTax - Tallying Up the Taxes on Lottery Winnings, Lotteries in the United States

United Kingdom: Gold Standard for Compliance

In case there is a market that regulates best, it is the UK. The Gambling Commission has a reputation of being aggressive yet very open and operators who have demonstrated this here would gain worldwide reputation.

National draws, charity lotteries, and online channels exist in a harmonious atmosphere with obvious rules. The system is trusted by consumers and this results in ease of acquiring customers as compared to most markets.

The downside? Advertising repressions are inhuman. Startups that pursue aggressive expansion must walk a fine line, any wrong move might attract fines in a very short time.

I perceive the UK as the ideal credibility market. When you desire the investors or friends to be interested in you, then success in this regard becomes a powerful calling card. Popular draws like Set for Life even have guides, such as how to play Set for Life lottery.

  • Market Size - Over USD 17 billion (2024)
  • Tax Rate - 12 per cent lottery tax levied on purchase of tickets (no tax levied on the winnings)
  • Average Number of Operators - One National Lottery operator and hundreds of licensed society lotteries or small society operators

Sources: Grand View Research - UK Lottery Market Size & Outlook

Canada: Great for Players, Tricky for Operators

Canada is a dream to consumers - tax-free gambling. However, it is not so easy with operators. The running of lotteries is at provincial levels and the running of own games by the companies is not possible by the private companies.

There are still angles. Other provinces such as Ontario and BC are more willing to be digitally collaborative. Assuming you are in the tech, distribution, or compliance business, you can find a middle ground with regulators rather than fight them off.

Do not attempt to introduce an independent lottery here. The wiser thing would be B2B cooperation with provincial operators.

  • Market Size - USD 16.47 billion (2024)
  • Tax Rate - Winnings are tax-free (investment income subject to tax)
  • Average Number of Operators - 5 large provincial operators

Sources: Canada Lottery Market Size & Outlook, 2024-2030, Wikipedia - Interprovincial Lottery Corporation.

India: A Market of Contradictions

India is a country with a scale few other countries can boast a vast consumer base and it is rapidly going digital, not to mention that the country has a long tradition of lottery games. But the rules are messy. Other states (Kerala, Maharashtra) operate lotteries in open conditions. Others ban them outright.

The play online is in a grey zone. Offshore sites do grab Indian players, but technically, they do not. That is a risky gamble to start-ups who do not wish to be put under the microscope of regulators.

In India, you are thinking of a long game. The chance is very real, but until now the least risky areas are B2B - compliance tech, payments, fraud prevention, rather than direct-to-consumer lottery solutions.

  • Market Size - USD 27.37 billion (2024)
  • Tax Rate - Winnings taxed at 30 per cent
  • Average Number of Operators - ~13 state operators on average

Sources: India Lottery Market Size & Outlook, 2024-2030, Income Tax on Lottery Winnings in India - Kanakkupillai, Tax2Win - Guide to lottery income tax.

Australia: Heavy on Responsibility

The lottery market of Australia is well-regulated, and there are national lotteries such as Oz Lotto and Powerball in Australia, as well as charity ones. Regulators place strong emphasis on responsible gambling, requiring operators to build responsible play features into their platforms.

It is a stable, but not explosive opportunity. If you can meet the high standards here, you will be well-prepared to enter and compete in other mature markets.

  • Market Size- Over AUD 5-13 billion per year
  • Tax Rate - Tax free (paying taxes on investment income)
  • Average Number of Operators - Few large state-based operators (The Lottery Corporation, Lotterywest)

Sources: IBISWorld - Lotteries in Australia Industry Report, LinkedIn - Australia Legal Lotteries Market Outlook.

Japan: Stable but Closed

The lotteries ( Takarakuji ) in Japan are a government run and a highly traditional lottery. Classic products such as scratch cards, numbers games are still popular with the consumers.

Foreigners are also allowed to take part on a legal basis although this is strictly checked. It is not readily available on-line and the system is not very welcoming to outsiders.

I find Japan rather of a growth play and more of a credibility boost. When you are able to develop relationships here you get long-term trust but not fast victories.

  • Market Size - USD 12.33 billion (2024)
  • Tax Rate - Tax-free (gift tax is imposed in some instances)
  • Average Number of Operators - Lotteries are sold by prefectures and cities but coordinated under a central structure

Sources: Japan Lottery Market Size & Outlook, 2024-2030, Japan-Zone - Lottery Culture.

Brazil: Opening Up, Slowly

Brazil had been a federal monopoly of Caixa Economica Federal. This changed in 2020, when states were permitted to conduct their lotteries. This appears to be a huge opening on paper.

In reality, progress is slow. The entry of private operators is still restricted and compliance is still expensive.

  • Market Size - USD 2.85 billion (2024)
  • Tax Rate - withhold tax of approximately 15 percent on winnings (some items to 30 percent)
  • Average Number of Operators - Federal Caixa + increasing numbers of state lotteries

Sources: Brazil Lottery Market Size & Outlook, 2024-2030

Cross-Border Play: The Grey Zone

There are websites like TheLotter and Jackpot.com that let people buy tickets from one country to another, but their legality entirely depends on the laws in the country of their residents. This is a mine field to the operators.

It is not the demand of customers that is the real problem, but compliance and payments. The winnings on the other side of the borders may lead to a two-tax situation, or demand physical claims or stay in the grey sphere of the law. This is where opportunities lie for lottery compliance solutions and global fraud prevention tools.

This is where I feel there is a gap: compliance as a service - to play internationally. Startups that find a way to solve such a pain point could find an opportunity to slice a pie.

What the Industry Should Take Away

As to our fellow lottery space members, be it as founders, advisors, or regulators, the following are the main lessons learned:

  • There’s no universal model. Each nation has its peculiarities
  • It is no longer optional to comply. The regulators are increasingly getting organized on the international level
  • The biggest opportunities are in lottery app development solutions, fraud prevention, and cross-border compliance technologies
  • This business is profitable and at the same time savage. The winners will be not the people who hit jackpots but the ones who are the operators, consultants and technology providers who are able to wade, with an ability to adapt and foresight, the regulatory complexities

TO THE NEW’s Lottery Solutions believes in empowering businesses with iGaming software development, lottery compliance consulting, and scalable digital lottery transformation services. If you’re scaling up across borders or modernizing existing systems, our expertise ensures your lottery business comes with the highest levels of compliance, security, and future-proofing.

Manvi Sharma
By Manvi Sharma
Oct 3, 2025 9 min read

Global Guide to Lottery Laws: Industry Insights Across Borders

Australian Holidays and Gambling: The Spike and the Limitations

Jaspreet Singh
By Jaspreet Singh
Oct 3, 2025 5 min read

Australian Holidays and Gambling: The Spike and the Limitations

Introduction

Public holidays in Australia are a time to rest, celebrate and spend time with loved ones. But beneath the barbecues and parades lies a quieter phenomenon - a noteworthy surge in gambling activity. Whether it's Melbourne Cup Day, ANZAC Day or even the extended breaks, public holidays often lead to increased gambling behaviors. In this blog, we will explore how and why public holidays influence gambling in Australia and what that means for society.

In Australia, gambling regulations on holidays vary by state and territory, with specific restrictions often in place for the following significant days:

Why is Australia a Gambling Hub during holidays?

This country is regarded to be a potent ground for gambling during public holidays for several cultural, economic, and social reasons.

  • Increased Free Time : With more free time and fewer chores for the day, people are more likely to get engrossed in gambling
  • Cultural Lifestyle and Phenomenon : Some of the biggest gambling events coincide with public holidays, such as Melbourne Cup Day and ANZAC day
  • Cultural taking of Gambling: Australia has a deeply entrenched gambling culture and pokies (slot machines), horse racing, lotteries and sports betting are a part of day to day life, especially amplified during public holidays
  • Marketing and Promotions: Gamblers are attracted to gambling when offered special odds, free bets and event-themed gambling packages. These attractive offers further fuels gambling in Australia
  • Availability of Venues: Australia has one of the highest concentrations of gambling venues per capita. This widespread availability is a key factor in contributing to the spike in gambling, especially during public holidays, when many venues, including clubs and pubs with pokies and betting terminals, remain open and active

Gambling regulations across states during holidays

Australia’s gambling laws vary significantly between states and territories especially during public holidays. Following are the state wise limitations:

  • Trading Restrictions and Venue Operations
  • Compliance with Responsible Gambling Regulations
  • Employer & Staff Rights
  • Event-Driven Gambling (Racing & Sports)

State wise overview of the General Trading Hours for Gaming Venues

Victoria

Gaming machines must be shut down daily between 4:00 AM and 10:00 AM. Additionally, on holidays like Good Friday, ANZAC Day, and Christmas Day venues may face additional restrictions based on their liquor licence conditions. Venues must obey liquor licence conditions, which may include restrictions on gambling machines. In 2024, 14 venue operators were fined a total of $195,000 for breaching the trading hours.
Also, in the same year Melbourne Racing Club was fined $60,000 for allowing poker machine use before noon on Good Friday.

New South Wales

On holidays, venues may apply for a 3-hour shutdown period from 6:00 AM to 9:00 AM. Hotels and other venues must follow these restrictions unless they have received permissions for certain variations.

Queensland

On Christmas Eve, all gaming machines must stop at midnight and cannot start again until 10:00 AM on Boxing Day. On the holiday on account of Christmas Day , gambling is permissible only with a meal in a designated dining area between 10:00 AM and midnight.
On ANZAC Day, liquor can be sold from 10:00 AM to 1:00 PM only with a meal that too in a particular zone. Takeaway alcohol as well as all gambling machines and KENO are not permitted before 1:00 PM.

Impact on Society

Like everything, gambling during the holidays has both positive and negative impacts just like two sides of the coin.

Positive impacts include Entertainment, Economic and Cultural values. When done responsibly, a night at any casino venue could be a great holiday experience. This industry aids tourism revenue and supports jobs in hospitality and entertainment. Taxes and revenue earned during this tenure goes towards community programs and infrastructure.

There is a hike in the price on menu items which also contributes towards the revenue and provides extra benefits to the working staff. For visitors/ tourists, experiencing an iconic casino (like Crown Casino ) can be a "memorable" part of the trip (especially if regulated responsibly).

Apart from the positive effects, gambling during the holidays do hold some cons as well.

Here’s a list of the negative impacts of gambling during the holidays:

  • Escalated Gambling Behavior
  • Monetary Harm
  • Mental and Emotional Distress
  • Stress on Families
  • Gambling Culture becomes casual
  • Commercial exploitation

Potential Mitigation Solutions

Noticing the intensified risks, there's a growing argument over whether more strict regulations should apply during public holidays or not. Potential solutions include:

  • Stricter marketing controls during the holidays
  • Restrictions on promotional betting offers
  • More public awareness campaigns around gambling harm
  • Easy access to support services to help with gambling problems during high-risk periods

While gambling may seem like a harmless holiday tradition to some, its impact during holidays especially in a country like Australia where losses top $25 billion annually can be devastating. The convergence of festivity, emotional vulnerability and accessibility creates a perfect storm for harm.

Conclusion

Casinos and pokies in pubs and clubs in cities like Melbourne and Sydney, is an alluring way to spend leisure time.

As a vacationer, it is important to approach gambling with cognizance - know how to set limits and remember that a good holiday should not come at the cost of our well-being and wallet. There are high per capita losses due to gambling in the country but there are some positive aspects to consider:

  1. Economic Contributions
  2. Support for Community and Veteran Services
  3. Cultural and Social Affects
  4. Innovation and Technological advancements

The main challenge for the country is to maintain the economic, social and cultural benefits of gambling while ensuring that risks and harms are minimized - especially during the holidays. In the end, Australia’s holiday spirit should be about making meaningful memories while staying responsible.

Jaspreet Singh
By Jaspreet Singh
Oct 3, 2025 5 min read

Australian Holidays and Gambling: The Spike and the Limitations

Future-Proofing Enterprise Cloud: Managing Cost, Complexity & AI at Scale

Prashant Gupta
By Prashant Gupta
Sep 23, 2025 8 min read

Future-Proofing Enterprise Cloud: Managing Cost, Complexity & AI at Scale

Introduction

Over the past ten years, businesses have changed the way they think about technology. What started out as an experiment in the cloud is now a key part of the business that drives value.
Enterprises no longer ask “Should we move to the cloud?”—instead, the questions are: “Which cloud services deliver the most impact? How do we control cost and complexity? And how do we scale Artificial Intelligence (AI) responsibly?”

As business leaders, we stand at the convergence of three critical forces shaping the next phase of digital transformation services:

  • Cost discipline in managing large-scale infrastructure.
  • Complexity management across multi-cloud and hybrid ecosystems
  • The rise of Generative AI and AI-driven workloads as a core business enabler

Cloud Services as the Backbone of Digital Transformation

Cloud services are the first step on the road to a successful digital transformation. Businesses depend on them for growth, reliability, and worldwide reach. But the cloud is no longer a “one-size-fits-all” answer.

  • Cloud migration is no longer just about moving workloads; it’s now about modernizing applications by redesigning old systems to use microservices, containers, and serverless functions.
  • Cloud strategy consulting and cloud professional services now help businesses ensure that their technology choices align with their goals. The cloud migration service provider doesn’t just perform technical work; they also provide guidance to help businesses strike the right balance between cost, security, and flexibility.
  • Businesses are moving toward enterprise cloud solutions that bring together Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and AI-driven workloads into a single ecosystem.

Cloud is no longer just infrastructure—it’s a business enabler. And this shift requires leaders to rethink both cost and complexity management.

Why Use a Multi-Cloud Strategy? Getting Around Complexity with Clarity

The shift to multi-cloud management is among the most important trends in enterprise adoption.
However, when a multi-cloud strategy adds complexity, why use it? The advantages are obvious:

  • Benefits of hybrid cloud include the ability to relocate workloads, recover from disasters, and store data in the appropriate location
  • By avoiding vendor lock-in, companies can avoid being constrained by the costs or features of a single cloud provider, such as AWS, Azure, or Google Cloud
  • The best of the best services. For instance, using AWS for scalable computing, Azure for AI integration, and GCP for more complex data engineering tasks

While the cloud offers many good things, it also brings some headaches – like inconsistent rules for security and complicated bills. This is where good leadership steps in. They ensure our multi-cloud approach is managed well by using uniform policies, governance models, and the same development and deployment tools (CI/CD pipelines).

Managing Cloud Cost: From Optimization to Strategic Investment

You know, cloud computing was supposed to save us money, but sometimes it ends up costing more than we thought if we’re not careful. It’s really important for businesses to think about managing their cloud expenses all the time, not just as a one-off task. It’s more like an ongoing habit than a single fix.

Effective leaders treat cloud investment like a strategic capital allocation:

  • Need real-time visibility: Tagging and tracking every single workload back to its owner and its business purpose.
  • Predictive insights. Leveraging AI-driven analytics to forecast cost anomalies before they spiral.
  • AI cloud integration. Embedding intelligence into cloud operations so workloads autoscale, self-heal, and optimize cost dynamically.

Cloud spend should not only be controlled—it should be optimized in alignment with revenue impact.

Artificial Intelligence (AI) as a Catalyst for Cloud Growth

Businesses are changing fast, and AI, especially Generative AI, is leading the charge. From customer service bots to predicting supply chains, AI is completely reshaping how companies innovate and operate.
But scaling AI in the business world brings up new issues. For example,

  • AI data needs to be instantly usable and securely stored for future audits
  • Data engineers are essential for prepping, transforming, and securing this data so AI models can actually work
  • Using AI in the cloud needs special hardware (like GPUs/TPUs) for training and system building

Big cloud companies are making AI easy for businesses to use. This helps companies experiment and grow smartly. However, leaders need to ensure AI fits with governance, compliance, and actual business results, not just buzz.

Quality Cloud Apps: Why Modernization Matters

To get the most out of new technology, especially moving things to the cloud, we have to make our old software programs better. These are the systems that have been around for many years. By updating them, we make them more secure, they run much faster, and they can handle problems much more easily.

  • Businesses are backing this by using quality engineering, which makes updated apps scalable, secure, and dependable
  • DevOps pipelines with continuous testing ensure smooth releases
  • Testing AI frameworks speeds up delivery and reduces human error

When we build updated apps with quality engineering, businesses gain both speed and smarter ways of working.

Cloud Professional Services: Your Partner in Transformation

While our internal IT teams are busy managing operations, bringing in external cloud professional services and migration providers is key. They really help us adopt cloud technologies much more quickly.

  • Smart Cloud Plans: We consult cloud experts to align our cloud strategy with future business objectives, essentially creating a roadmap for our long-term success
  • Easy Multi-Cloud Management: These experts also know how to manage when we use more than one cloud service. This makes everything simpler for us, so we don’t get confused
  • Following the Rules for Special Industries: For businesses in specific areas like healthcare, banking, or telecom, using cloud solutions means following very strict rules. The experts help make sure our cloud setups meet all these important regulations

Companies that work with experienced cloud migration experts tend to get their investment back sooner. Plus, the whole transition is much smoother, and their systems end up being more resilient and stable in the cloud.

Hybrid Cloud Benefits: Flexibility and Control

Using the benefits of a hybrid cloud is an important part of making sure your business is ready for the future. This model combines on-premises infrastructure with public cloud services.

  • Hybrid strategies let businesses keep sensitive workloads on-site while moving others to the cloud
  • Disaster recovery and high availability setups lower risk
  • Use services like Generative AI or advanced analytics to speed up innovation without completely moving data outside of compliance limits

Hybrid models give you the best of both worlds: control and freedom.

Building the Cloud Roadmap for the Future

Ad hoc decisions will not work for the business of the future. Leaders need to make a cloud roadmap that will work in the future and includes:

  • Enterprise cloud solutions that can grow and stay strong
  • Cloud cost optimisation frameworks are built into the way things are done every day
  • AI cloud integration to automate, predict, and fix workloads on their own
  • Multi-cloud management is a way to deal with complexity
  • Quality engineering and application modernisation to make sure that old and new apps work well together

To succeed, leaders need to unite cloud experts, data engineers, and AI innovators in cross-functional teams focused on a common vision.

Conclusion: Leadership Beyond Technology

Future-proofing your enterprise cloud isn’t about the latest AI fad. It’s about smart planning, making sure cloud use matches business goals, and being disciplined.

When businesses use the right cloud services, hire reliable cloud migration providers, and integrate AI into their daily work, they can keep costs low and avoid too much complexity. This also helps them use the cloud to gain a real edge over others.

With the next wave of AI, especially Generative AI, really shaking up industries, businesses need to be smart. Those who focus on managing multiple cloud platforms (multi-cloud management), keeping cloud spending in check (cloud cost optimization), and updating their older software (application modernization) won’t just get by – they’ll actually thrive.

Not just technology will make the cloud of the future. It will also need leaders who are open to change, encourage new ideas, and are ready for the unknown.

Prashant Gupta
By Prashant Gupta
Sep 23, 2025 8 min read

Future-Proofing Enterprise Cloud: Managing Cost, Complexity & AI at Scale