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Understanding OTT Churn The rise of OTT platforms has transformed how people consume entertainment in their day-to-day life. Browsing among the movies and Web series varies among live sports and documentaries; users now have endless options at their fingertips. However, with intense competition comes a major challenge for OTT platforms: CHURN. In 2025, the “Golden […]
Inclusive OTT is better OTT: Friction down, loyalty up-streaming that welcomes all. For many viewers with hearing, vision, motor, or cognitive disabilities, “press play” can become a maze—interfaces and flows assume everyone can see, hear, navigate, and process content the same way. When accessibility isn’t built in, people don’t just struggle—they drop off. That’s why […]
In Today’s OTT Competitive Landscape where OTT providers are looking to provide a sophisticated and user friendly UI and premium Catalogue ,a technical glitch or instability can lead to User Churn and Brand Erosion. Let’s Say Users want to watch a movie or show which they were longing to watch and land on the OTT […]
Introduction OTT consumption is evolving – quietly, yet decisively. Long-form series and feature films will continue anchoring premium OTT platforms; the ways in which users discover and consume that content, however, are shifting. This shift towards snackable, mobile-first content aligns closely with broader media & entertainment industry trends, where speed, personalization, and engagement are redefining […]
Introduction FAST Channels, or Free Ad-Supported Streaming TV (FAST), have emerged as a powerful new revenue engine in the OTT (Over-The-Top) ecosystem. Instead of charging viewers a monthly fee, FAST channels attract large audiences by offering free content with scheduled ad breaks. Unlike subscription-based Video on Demand (SVOD), FAST relies entirely on ad revenues. Because […]
In many households today, streaming platforms have become a primary source of entertainment. This is especially true for families with young children, where cartoons, educational shows, and animated movies are part of daily routines. As a parent myself, I often sit with my daughter in the evenings as she explores her favourite content on OTT […]
Introduction In our world today that is dominated by digital-first experiences, the customer no longer has the need to engage in long, linear journeys. Instead, they now engage in micro journeys, short, goal-oriented experiences that occur across channels, devices, and moments of time. Traditional end-to-end journey mapping does not reflect these micro behaviours well and […]
Personalization in OTT Mastering Personalization Mastering personalization takes some real work in the world of OTT recommendations. Streaming services push hard these days to get the perfect show or movie in front of the right viewer at just the right moment. The real trick to make it all click comes from those recommendation engines driving […]
Introduction Managing subscriptions across multiple countries, currencies, and payment methods is one of the hardest problems in OTT. Every region comes with its own pricing logic, preferred payment partners, and entitlement rules – and before long, your “simple plan” starts fracturing into dozens of country-specific variants. Our Subscription Management Solution was built to simplify this […]