MSP

Slack Escalation Bot: Building a Zero-Timeout Ticket System with AWS Lambda and SNS

Introduction Imagine a client’s website fails at midnight. Your team is on Slack, and raising a support ticket involves opening a browser, logging into Fresh service, filling out a form, and waiting for it to be assigned. In an urgent situation, every extra step adds unnecessary delay. so to simplify this, we created a Slack […]

MSP

Send CloudWatch alarms to Slack via AWS Lambda

Introduction One of the key factors in maintaining production uptime is the implementation of effective monitoring and alert systems. Integrating AWS CloudWatch with Slack using AWS Lambda allows you to receive real-time alerts in your Slack channels, keeping your team informed and responsive. This blog will guide you do this integration using a AWS Lambda […]

DevOpsTechnology

Monit with Slack notifications

Monit is a small Open Source utility for managing and monitoring Unix systems, Monit sends out notifications when an alert is triggered usually through emails . Since email is getting a bit old approach nowadays, it’s way more intuitive to receive alerts via push notifications on your smartphone or chat client. Slack provides supports to […]