Project Management

The Explanation Gap: A PM’s Lesson from a Live Escalation

Introduction I have been managing OTT platform delivery for a few years now – coordinating releases across Android Mobile, iOS, Web, Smart TVs, and Fire TV. Most days, the work is rhythm: sprint cycles, release sign-offs, stakeholder syncs. But every once in a while, something breaks that rhythm, and how you respond in that moment […]

Project Management

Automate Weekly Report on Kanban Project – With Zero Additional Cost

Introduction Every Friday, before sending the weekly status report, I repeated the same routine: open the backlog, scan 60+ rows, identify what changed, extract blockers, update the RAID log, and reformat everything into a professional delivery report. It took 60–90 minutes every week, and almost none of it required real thinking – it was simply […]

Project Management

What I Wish Someone Had Told Me About AI Governance

Introduction I’ve been a Project Manager for about 14 years now. During this time, I’ve seen cloud migrations, mobile transformations, and agile rollouts reshape how teams work, but none of them changed my day-to-day responsibilities as dramatically as AI has over the last eighteen months. The frameworks I learned back in 2018 still apply to […]

Project Management

When everything is ‘high priority’: How PMs actually decide what gets done

Introduction If you’ve spent even a few months managing a project, you’ve probably heard this countless times: “This is high priority. Can we deliver it by tomorrow?” The tricky part? It’s rarely just one request. It’s multiple stakeholders, each with their own version of “urgent,” all competing for the same team bandwidth. And somewhere in […]

Project Management

How to Handle Underperformance in Project Teams

Introduction Project managers usually focus on schedules, risks, deliverables, and client expectations. However, one of the most challenging and least discussed parts of the role is dealing with underperformance within the project team. Underperformance is not always a lack of effort. More often, it signals issues such as lack of clarity, skill gaps, or motivation. […]

Technology

Turning Outsourcing into Partnership: The Role of a Strong Delivery Liaison

The gap between outsourcing and partnership isn’t skill, it’s proximity and ownership. In this article, I am sharing my journey of how an onshore delivery presence helped transform a traditional outsourcing setup into a trusted, long-term partnership across geographies. Three years ago, when I decided to move to Australia, I assumed it would also mean […]

Project Management

What I Learned About People Management from a Failing Project

Introduction As managers, striking the right balance between competence and care is essential for effective leadership. Managers must understand their team members’ emotions and challenges, actively listen to their concerns, offer timely support, and foster a positive and trusting work environment. One of the key responsibilities of a manager is to keep the team motivated […]

Deepak Agarwal
Deepak Agarwal
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Project Management

Bridging the Gap Between Technical and Non-Technical Stakeholders

When developers say ‘it’s technically complex’ and stakeholders hear ‘it’s being delayed,’ a silent problem begins to grow – misunderstanding. Lets deep dive into what this problem of gap between the technical & non-technical stakeholders is all about, how it impacts the overall delivery/client satisfaction and how as a Project Manager, we can eliminate this […]

Aditya Singhal
Aditya Singhal
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MSP

SIAM: A Unified Approach to IT Service Delivery

INTRODUCTION to SIAM:   What is SIAM?   Are you listening to this buzz word for the first time? No problem, I also heard it for the first time a few years ago. Leading IT consulting firms and service providers such as HCL, Infosys, Kinetic IT, and TCS have not only adopted and implemented SIAM, […]

Monu Khan
Monu Khan
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