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1. Introduction With the increase in mobile users, customers are contacting businesses through a variety of channels, including social media sites, review websites, email, and live chats at any time of day, which increases the number of requests and complaints generated. When a problem or support request arrives at the ITSM Ticketing...
Written by Tushar Raj Verma & Abhishek Kumar Upadhyay Deep Convolutional Neural Networks have become the state of the art methods for image classification tasks. However, one of the biggest challenges is that they require a lot of labeled data to train the model. In many applications, collecting this much data is sometimes not...