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Introduction Artificial intelligence has recently significantly altered various sectors, and DevOps is among those affected. The increasing utilization of AI tools like ChatGPT has made prompt engineering a vital competency for professionals in the DevOps field. [caption id="attachment_68356" align="aligncenter" width="625"] Prompt...
[caption id="attachment_63986" align="aligncenter" width="1146"] Top image[/caption] Introduction Generative AI is revolutionizing industries by enabling machines to create content, solve complex problems, and automate tasks that were once thought to require human creativity. From generating realistic images to writing entire articles,...
1. Introduction With the increase in mobile users, customers are contacting businesses through a variety of channels, including social media sites, review websites, email, and live chats at any time of day, which increases the number of requests and complaints generated. When a problem or support request arrives at the ITSM Ticketing...